Customer Service Advisor - Patient Care (AWDO-P2729)

Patient Care Customer Service Advisor with a caring, helpful and professional telephone manner required by a well-established Company based in Rochdale, Greater Manchester, Lancashire.

SALARY: £16,000 - £19,000 per annum

BENEFITS: 27 Days Holiday plus Bank Holidays, Private Healthcare, Company Pension, Flexible Benefits Package and Excellent Personal Development Opportunities

KEY REQUIREMENTS: Ideal candidates will have a great telephone manner with an understanding and empathetic personality and the desire to develop a career in healthcare where you can really make a difference to the life of every single person you help.

** Full Training Provided **

** All Levels of Experience Considered **

** Excellent Career Development Opportunities **

JOB OVERVIEW

We have a fantastic new job opportunity for a Patient Care Customer Service Advisor that has excellent communication skills with a caring, helpful and professional telephone manner.

Working as the Patient Care Customer Service Advisor you will join the Company’s fun and friendly Team in Greater Manchester where you will take and make telephone calls to patients to arrange suitable and timely appointments at the Company’s Clinics.

To be successful as a Patient Care Customer Service Advisor you will need previous experience in a patient or customer facing role, dealing with challenging situations and objection handling.

As the Patient Care Customer Service Advisor you will also need to be competent in using Microsoft Word packages and preferably have experience using in-house systems.

IDEAL CANDIDATE REQUIREMENTS

• Empathetic and care about people

• Great telephone manner with the ability to build rapport quickly with people

• Exceptional communicational skills both written and verbal

• Conscientious

• Confident when faced with challenging/emotional situation

• Ability to accept and act on constructive feedback

• Professional at all times

• Resilient

• Self-motivated, able to work without close supervision

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.

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