Customer Services Adviser - On-Line Retail
- Recruiter
- Recruitment Genius
- Location
- Blackpool, Lancashire, England
- Salary
- £15000 per annum
- Posted
- 01 Sep 2016
- Closes
- 29 Sep 2016
- Ref
- 00058185
- Contact
- Recruitment Genius Ltd
- Contract Type
- Permanent
- Hours
- Full Time
A fantastic opportunity has arisen to join a market leading on-line retailer based in Blackpool, servicing customers across two websites. They are looking for an experienced Customer Service Adviser to join their team with an immediate start for the right candidate.
The ideal candidate will have experience in a customer service and an office environment, have excellent telephony and written communication skills, experience in order processing, administration and query handling from customers and suppliers.
As a Customer Service Agent, you will own and resolve customer queries efficiently in a positive and engaging manner, providing a positive customer experience whilst ensuring call quality standards are met. Your responsibility will be to meet the needs of customers and offer solutions, working as part of a team within a fast paced environment and be an ambassador for the business.
Experience of working in a customer driven environment is essential, preferably within a Contact Centre with a proven track record of excellent communication and rapport building skills and the ability to pay attention to detail. If you think this is a role you where you can hit the ground running, please forward your CV in the first instance.
The ideal candidate will have experience in a customer service and an office environment, have excellent telephony and written communication skills, experience in order processing, administration and query handling from customers and suppliers.
As a Customer Service Agent, you will own and resolve customer queries efficiently in a positive and engaging manner, providing a positive customer experience whilst ensuring call quality standards are met. Your responsibility will be to meet the needs of customers and offer solutions, working as part of a team within a fast paced environment and be an ambassador for the business.
Experience of working in a customer driven environment is essential, preferably within a Contact Centre with a proven track record of excellent communication and rapport building skills and the ability to pay attention to detail. If you think this is a role you where you can hit the ground running, please forward your CV in the first instance.