Store Manager / Customer Service Assistant /Duty Manager-Retail

Job Title: Store Managers, Duty Managers, and Customer Service roles available

Location: Vacancies in Winchester and Basingstoke.

Salary:

Store Manager: £20,000 - £30,000

Duty Manager: £7.71 per hour

Customer Service Assistant: £7.20 per hour

Job Type: Store Managers - Full Time

Duty Manager and Customer Service Assistants: Part Time

The organisation is a successful, independent, regional business owned by its members. Established in Portsmouth (Hampshire) over 140 years ago, they now operate more than 250 community food stores and funeral homes across eleven counties in southern England. Their growing business also includes an online home shopping service, an independent living facility, plus a natural burial ground in West Sussex and crematorium in south east Hampshire.

They're a unique business because they have a purpose beyond profit and are committed to making a difference in their local communities. Their values and principles support sustainable business practices and they have proactive partnerships with members, suppliers, local communities, and partner organisations for the benefit of all. Their members share in the success of the business and can have a say in how it's run.

Their customers rely on their stores for everything from a pint of milk to tonight's evening meal. The role of the store team is to make sure customers receive excellent service at all times. For that to happen, their stores need the right people to take the lead, inspiring, and motivating the team to deliver high standards and great customer service.

Key Responsibilities:

The organisation has vacancies across all levels of their store teams in Winchester and Basingstoke ranging from Customer Service Assistants to Duty and Store Managers.

You will be representing your respective store in all things you do. You'll work with your colleagues to make sure the store is clean, tidy, and presentable at all times. With customers being your main concern, you will do your utmost to make sure all of their requirements are met so they leave the stores happy and return as happy, regular customers.

Managers will drive the success of the stores through sales and managing the staff on shifts. Duty Managers will assist their respective Store Manager in managing the team, picking up additional duties in the Store Managers' absence, managing cash, monitoring P/L and reducing waste.

Key Requirements:

They're looking for hands-on, experienced, and motivated staff to join their team and help drive their stores' successes to new heights. You will need to be professional and customer focused with a friendly attitude.

For a Duty Manager; you'll have a minimum of one year's supervisory experience within a similar retail business, and be committed to achieving exceptional customer service standards. With your organisation skills you'll prioritise effectively and be confident in your decision making.

These roles offer the opportunity to develop so you'll need to be committed to developing your own skills, applying the learning to improve performance. You'll need to be a Personal Licence Holder as a Store or Duty Manager.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Sales Manager, Shop Assistant, Deputy Manager, Assistant Manager, Retail Manager, Assistant Store Manager, Retail Assistant, Deputy Store Manager, Store Team Leader, Store Supervisor, Shop Manager, Store Assistant, Shop Team Leader, Store Clerk, Sales Team Leader, Sales Supervisor, Assistant Sales Manager, Customer Service Assistant, Assistant Manager will also be considered for this role.