Sales Order Processer Export Administrator/Export Sales Support

Job Title: Sales Order Processor/Export Administrator

Location: Nantgarw, Cardiff

Salary: £18,000 - £20,000 plus bonus and benefits

Hours: 09:00 to 17:00, Monday to Friday

Closing Date: Monday 22nd August 2016

The Company is a customised enzyme discovery, development and manufacturing company based in the UK, with a subsidiary in Illinois, USA. They work with their customers, many of which are the top blue chip food companies, to provide unique enzyme solutions that will help them solve process problems, valorise waste, facilitate a biochemical reaction or deliver competitive advantage through using a unique product.

Due to their on-going commitment to expanding their product portfolio which is central to accelerating their growth, they have an opportunity for a Sales Order Processor/Export Administrator who will have an integral role within their Customer Service, Sales and Marketing team.

You will be processing customers' sales orders accurately using Sage 200 system so being meticulous with attentive to detail is essential to becoming successful in this role. You will prepare export documentation (Defra, EUR1, Certificate of Origin) from point of order and liaise with our operations team to ensure customer orders arrive on time all around the world.

You must possess excellent administrative skills along with the ability to multi-task without getting flustered, plan and organise your work in a systematically and methodically. You will not be afraid to pick up the phone and talk to customers and demonstrate a natural ability to communicate and develop strong relationships with their global customers in a helpful and enthusiastic way.

Using your initiative and can-do attitude, you will respond to incoming customer enquiries, be responsible for telephoning our existing customers for their sales forecast, handling customer complaints and driving these through to successful resolution that will exceed their customers' expectations.

GCSEs including English and Maths above Grade C or equivalent along with experience in logistics is essential and having either a Customer Service or Business Administration qualification would be advantageous.

If you are someone who is looking for an opportunity to become a specialist within their Customer Service team, loves talking to customers and is motivated to succeed in this challenging role, they would love to hear from you.

To apply for this role please click APPLY to submit your CV and a Cover Letter.

Candidates with experience of; Sales, Sales Administrator, Sales Admin, Administrator, Admin, Sales Associate, Sales Support, Support, Export Administrator, Assistant, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Customer Services Support, Customer Service Advisor, Care Sales Support, Advisor, Sales Advisor, Office Administrator, Office Admin, Office Assistant, Office Support, General Admin, Team Administrator, Team Admin will be considered for this role.