Ecommerce Marketplace Specialist - Cardiff

Ecommerce Marketplace Specialist
Salary: £18k-£25k + bonus (dependent on experience)
Hours: 8:30am-5pm (37.5hrs/week)
Location: Cardiff, CF11 8JQ

Our client is looking for an experienced E-commerce Marketplace Specialist to join their small, dynamic team in their Cardiff headquarters.

Requirements:

• Proven track record with extensive experience of E-commerce marketplaces;
• Knowledge of SEO and digital marketing strategies;
• Ability to process and analyse data;
• Excellent written skills and attention to detail;
• Exceptional organisational skills and ability to manage multiple tasks;
• Ability to work under own initiative and thrive in a fast-paced, high-pressure environment.
• Enthusiastic work ethic and commitment to support business growth;
• Knowledge of digital advertising preferred.

Duties:

• Create and manage product listings on Amazon and eBay;
• Optimise customer experience both pre- and post-sale;
• Write engaging product descriptions and work with the Creative Director to create image and video assets;
• Analyse sales data and forecast product demand;
• Manage and optimise customer reviews;
• Liaise with marketplace support to maintain optimal account and listing status;
• Respond to marketplace customer support enquiries and work with the customer services department to process warranty requests;
• Identify infringing listings and follow necessary procedures for reporting to marketplace support;
• Research product trends and popular marketplace categories to identify new revenue opportunities;
• Assist Marketing Director with platform advertising management and optimization;
• Platform-specific keyword and SEO optimization;
• Supply-chain management of international marketplace accounts;
• Occassional out-of-hours and weekend work required;
• Report directly to the CEO.