Recruitment Consultant

We have an exciting opportunity, not to be missed! At LanguageLine Solutions we currently have an opportunity for a Recruitment Consultant​ to join our expanding team based at Canary Wharf, London. The successful applicant will join us on a full time, permanent basis and will receive a highly competitive salary of £25,000-£27,000 per annum depending on experience.

LanguageLine Solutions UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London. During our 34-year history LanguageLine Solutions has consistently delivered the highest quality language specialists for our clients.

About the Recruitment Consultant​ role

- Overall responsibility for ensuring an adequate supply of freelance Face to Face interpreters is maintained to cater for both new business demands and to meet SLAs with existing clients.

- Leading and directing recruitment team members to ensure maximum efficiency and output.

- To complete data analysis on fulfilment levels to aid and assist improvement of the service.

Key Responsibilities of our Recruitment Consultant​ will include:

- Day to day management of the Recruitment team to include work load distribution, performance/absence management, queries and escalated issues. Ensuring the team meet their monthly target of 14 interpreter activations and average 6 day turnaround SLA.

- Acting as an ambassador for LanguageLine - building networks with course providers, industry contacts and organising recruitment trips as required. Liaising with marketing to produce recruitment advertising materials.

- Developing creative and innovative sourcing strategies, guiding the team on alternative methods and difficult needs. Managing subscriptions to job boards, advertising campaigns etc.

- Ownership of the Language Assessment Process. Escalation point for borderline scores.

- Production of monthly management/recruitment progress reports, supplier payment reports and any ad hoc reports that may be required.

- Assisting the Operations Analyst Manager with researching potential new business areas, completing analysis on volume of interpreters required, approximate cost to the business and possible implementation time.

- Training, mentoring and setting standards for new team members, leading by example. 

- Ensuring all areas of the Business Process Manual are updated and maintained to reflect active practice.

- Reviewing and analysing interpreter updates on a daily basis to ascertain effects to the business and take necessary preventative action.

- To assist the Operations Analyst Manager with daily/weekly and monthly fulfilment reporting as and when required.

- To complete any other addition reporting regarding recruitment and or fulfilment as requested by both the Operations Analyst Manager and Operations Director. 

What we’re looking for in our Recruitment Consultant​

- Degree/Equivalent Experience

- Exposure to busy/high pressure role

- Team management experience

- Recruitment experience

- Data Analyst experience

- Process driven with strong attention to detail

- Independent worker willing to take responsibility

- Excellent analytical skills with ability to rationalise findings

- A sound knowledge of the interpreting industry

- Strong excel skills

- Establish credibility with freelance interpreter base/industry contacts

If you feel up to the challenge and would like to become our new Recruitment Consultant​ then come and join us – don’t miss out ,click ‘apply’ today!