Service Manager - Shepway

*£24,000 - £30,000 per anum [*dependent on experience] plus excellent benefits

37.5 hours per week

We are looking for a Service Manager with United Response to join our Kent Area Management Team.

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Who we are looking for

We have an opportunity for a Service Manager to join us on a 37.5 hours per week basis, leading a team of 20 plus staff and supporting over 13 individuals. This is a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the area.  Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

What we need from you

To be a great Service Manager, you will need to hold a minimum NVQ level 3 in Social Care Management or equivalent with proven experience within social care at a management level. You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential. 

The benefits

In return for your passion and commitment, we offer a comprehensive benefits package including a competitive salary, 25 days paid annual leave (plus bank holidays), pension contribution, life assurance, childcare vouchers, access to free occupational health, physiotherapy, counselling and advice services.  You will be supported progress your career at United Response, with tailored development, fully paid training and access to nationally recognized qualifications along with access to an online shopping platform with discounts from over 3,500 retailers.

We look forward to receiving your application.