Spa Therapists - Chester

Spa Therapists – don’t miss this amazing opportunity to further your career at one of the finest luxury 4 star hotels in leafy Cheshire! 

The Macdonald Craxtonwood Hotel & Spa has recently undergone a full refurbishment with a total of 1.4Million spent on their state of the art spa facilities.

Whether you are newly qualified with minimum work experience, or an experienced Therapist looking to further your career and skills, there are opportunities at all levels and training will be given.

Successful job applicants will be joining a fun loving, hardworking team who always strive to exceed guest expectations, first time, on time, every time!

The Macdonald Hotel Group offer a very generous Employer package and benefits and as one of the market leaders in UK hospitality, their mission is to build a business where their guests leave happy and their people stay happy.

Spa Therapist Role

The Spa Therapist is responsible for ensuring that we offer a warm and professional welcome and that we deliver the highest level of service through our Company core standards.

The Spa Therapist will offer a range of professional therapies and treatments and draw on previous guest facing experience to achieve service and revenue targets.

The Spa Therapist will be a confident and effective communicator, who can demonstrate their ability to converse with a wide variety of guests and colleagues at all levels.

Spa Therapists Duties will include

• Preparation of Spa Therapy rooms and relaxation areas before and after each treatments
• Effective reservation
• Treatment and retail enquiry handling 
• Giving, receiving and handover of information
• Accurate billing and posting of revenue
• Maintaining a sparkling and relaxing environment at all times

Spa Therapist Requirements

Their expectation of you will be that you are able to work on your own using your initiative as well as contribute to the overall success of your team and the hotel.

Essential Qualifications and Key Skills

•NVQ level 3 in Beauty or equivalent.

•Welcoming and professional approach to guests.

•Passion for exceeding guest expectation, first time, on time, every time

•Immaculate presentation standards in all that you do.

•Experience in similar role and luxury environment.

•Excellent communication skills with high standards of literacy, numeracy and office based computer systems.

•Good working knowledge of a spa reservation system is preferred, however full training will be given.

Beneficial

Experience of Elemis skin care range an advantage – however full training will be given

Benefits to you

• An opportunity to gain exposure to your career profile from working within our team
• Excellent training and development opportunities through the various Macdonald Training Programmes
• Discounted overnight accommodation rates at all Macdonald Hotels & Resorts for you, your family and your friends.
• The opportunity to be part of our Pride Pack and be the voice behind our business.
• 25% of all Elemis Spa Products & Treatments.
• Complimentary Gym Membership
• 28 days annual leave (inclusive of Bank Holidays)
• Annual staff social events, plus many more

If you want to be part of our family then apply now!

As this is a seven day per week operation, a degree of flexibility is required and may include some evening and weekend shifts.

Candidates must be eligible to live and work in the UK. Please note this is not a live in opportunity.