HR Services Team Manager

HR Services Team Manager



Job Introduction

Being Trinity Mirror's HR Services Team Manager is a key role within our HR function. Reporting to the Head of HR Services & Reward you will have ownership for the day to day operations management of the Employee Services and Central Support teams. You will ensure a high performing culture is embedded, with a focus on team management and delivery against Key Performance Indicators (KPI's) to drive performance and service for internal and external customers of the group.

Role Responsibility

In order to succeed in this role you will:

• Implement and drive process improvements across teams, working collaboratively with the wider HR function and the business to ensure standardisation and process efficiencies are delivered
• Manage the service delivery and process of high volume enquiries and transactional data processing
• Ensure legal compliance for new starters and TUPE transfers
• Manage the audit review process on a monthly basis as well as with internal controls
• Coach and develop team members
• Engage and motivate the team to deliver the highest levels of performance delivery
• Produce timely and effective Management Information.
• Oversee induction and ongoing training within the team
• Support the team during increased activity
• Support the Head of HR Services & Reward with project activity as required e.g. acquisition integration; SLA feedback support with 3rd party providers
• Develop consistent analysis, process improvement and new ways of streamlining the service

The Ideal Candidate

We're looking for a passionate and driven HR professional who has previous experience of running an HR team within a Shared Service / HR Services environment. You'll be able to rapidly build strong working relationships at all levels and able to develop and coach a high performing team. Ideally, you will have experience of Generalist HR work in addition to HR Analytics and data management and demonstrate a pragmatic approach to solving problems.

Package Description

Trinity Mirror plc has a strong benefits package which includes, for this role, a base salary of £35,000 - £42,000 per annum (depending on experience), 33 days holidays including Bank holidays, a competitive pension along with an extensive flexibile benefits portfolio.

The closing date for this role is 2nd May 2016. We will be considering applicants as they apply, so please don't delay in submitting your application.

Trinity Mirror plc is committed to equal opportunity for all. We may collect relevant data for monitoring as part of our candidate registration process.

About the Company

Trinity Mirror plc, with an award winning portfolio of newspapers, websites and digital products, is one of the UK's largest multimedia companies employing over six thousand people across more than sixty locations around the country.

Our drive to capture, present and analyse the news inspired the launch of our very first papers in the early 19th Century. And today our commitment is just as strong. Whether via page or screen, our audiences get the trusted, reliable news service they have come to expect.

Our loyal readers and advertisers are attracted by the knowledge, insight and vital services that our iconic brands (Daily Mirror, Manchester Evening News, Liverpool Echo, Scottish Daily Record and Sunday Mail to name a few) provide. None of this would be possible without our dedicated employees driving the business forward.