Inbound Sales Support
- Recruiter
- Fish4Jobs
- Location
- City Centre
- Salary
- Salary: £15,000 - £16,000
- Posted
- 12 Apr 2016
- Closes
- 31 Aug 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
Inbound Sales Support
Salary: c£16,000 (Plus Bonus)
Location: Liverpool
Kays Medical is a leading independent trade supplier of first aid, medical supplies and equipment, emergency response, biohazard control, chemical decontamination and specialist first aid training. We have been supplying public and private sector organisations across the UK for over 30 years with unrivalled accuracy, quality and customer service.
We are pleased to announce our expanding sales team requires an experienced temporary (6-12 months) inbound sales support professional who can meet our company's standards. The individual must be self-motivated, tenacious and an excellent problem solver to provide our customers with the highest standard of customer care possible. You will need to have a naturally helpful, ‘can-do' attitude for both our customers and colleagues alike whilst remaining courteous and professional at all times.
Main Responsibilities
- Operate as the key point of contact for customers
- Provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner
- Build and maintain positive working relationships to ensure growth and loyalty from customers
- Up-sell and increase customer spend in line with company expectations.
- Support and liaise with internal departments to meet customer expectations and deadlines
- Process all customer orders, customer returns and set up accounts
- Cover Showroom and reception duties as required
- Input of information into Sage 200 and CRM system
Preferred Skills/Experience
- Account management and customer service
- Managing database information regarding sales / account activity
- Planning and time management skills
- Customer service /sales/ telesales experience
- Self-motivation
- Confident working as part of a large team
If you feel you have the right experience and are motivated, pro-active and enthusiastic about working in sales for a specialist market leader, please apply by sending your CV with a covering letter to Emma Barrett, Kays Medical Ltd., 3-7 Shaw Street, Liverpool, L6 1HH or email to: hr@kaysmedical.com