Customer Service Advisor (with French) - DH7575

FRENCH SELECTION UK
Customer Service Advisor (with French)
French, International,Sales Support, Customer service, Sales, e-commerce , Co-ordinator, Greater Manchester, Lancashire
Salary: £18500
Location: Manchester, Greater Manchester
At commutable distance from Manchester, Droyslden, Oldham, Salford, Stockport, Stretford Sale, Cheadle, Ashton under Lyne, Hyde, Wilmslow, Lancashire, M60 Corridor, Greater Manchester,
Ref: DH7575

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The Company:
Our client is a well- established Manufacturer with a global presence

Main Duties:
To be responsible for providing first class level Customer Service and delivering customer focused tailor made solutions at all times

The Role:
- To answer calls mainly from UK based customers
- Answer calls from French customers when needed
- Deal with customer complaints in a friendly and effective manner
- Maintain the customer database
- Process orders
- Liaise with other internal departments when necessary
- Translation & general administration duties
- To answer enqueries received via emails

The Candidate:
- Must speak English up to a mother tongue level
- Additional fluency in French is essential
- Strong previous Customer Service Experience is Essential
- Excellent communication & interpersonal skills
- Ability to work under pressure and to deadlines
- Team player, excel in building cooperation
- Confident, proactive & dynamic
- Computer literate

*** Salary: £18500 + Benefits ***

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