GSD GTR Integration Manager

Job Description

Position Summary

The GSD GTR Team Manager provides leadership and direct management of multiple Team Leaders and their Analysts, as well as overseeing the day to day activities of one or more departments/functional areas within a broader department.

Primary Responsibilities

•Manages multiple teams of varied responsibilities and serves as liaison between staff and senior management.

•Balances a strong level of subject matter expertise with leadership skills

•Builds and maintains strong relationships with internal and external stakeholders

•Works with Product Management and industry groups to assess new products.

•Determines medium and contributes to long term business direction and goals.

•Coaches staff and performs all aspects of performance management.

•Responsible for resource utilization and recruitment

•Keeps up to date with market and industry changes to understand their impact and provide continuous training for staff.

•Oversees and insures successful execution of processes and procedures to ensure team meets or exceeds their benchmark and goals

•Participates in industry groups representing DTCC as required

•Implements business continuity management directives in partnership with the Continuous Process Improvement team

•Reviews metrics and targets to ensure departmental goals and targets are being met.

•Authors responses to audit findings, change procedures accordingly and ensures all staff are trained on new procedures

•Serves as a primary point of contact with the department or business area for all compliance/regulatory matters, managing the flow of information to and from relevant parties. 

•Attends periodic meetings and training sessions with other DTCC departments.

•Assesses and identifies additional departmental training needs and coordinating these training needs with other DTCC departments

•Understand, maintain and assess the impact of new or revised compliance/regulatory related laws, regulations and regulatory guidance which apply to the department.

Essential Knowledge & Skills Required

•Demonstrable managerial experience, to include the coordinating of projects and teams.

•5 years demonstrable managerial experience within a financial services industry or comparable role.

•Proven ability to develop strong knowledge of multiple operational processes

•Demonstrable ability to influence and motivate staff, solicit feedback, and present information to executives.

•Strong interpersonal skills  including excellent verbal and written communication skills

•Excellent computer skills including MS Word and in particular MS Excel (including the ability to utilise or learn formulae)

•Forward planning and personal organization.

•Works well under pressure and makes timely operational decisions

•The ability to adapt to change

•The ability to effectively coach and mentor members of staff

•Implements process and quality management techniques

•The ability to work as part of a wider remote team

•Attention to detail with focus on improving the client experience

Desirable Knowledge & Skills

•Financial Services or related industry experience

•ILM qualified desirable