Customer Service Advisor

The Company:

Working for a well respected and expanding organisation this is a great opportunity to join a successful and friendly team of professional customer service and support people. The company has built its success on providing high quality products and exceptional customer service; your role would be to ensure that their customer experience is to the highest standard possible.

The Role:
- Fully resolve customer queries to resolution
- Manage and resolve first line customer complaints
- Provide the highest level of professional customer service and manage 40-60 inbound calls per day
- Provide excellent email responses to customers

About you:
- Good knowledge of Microsoft packages Word and Excel.
- Team player with an outgoing personality.
- Highly organised, methodical & motivated.
- English and Mathematics qualifications GCSE C or above desirable.
- Excellent Telephone Manner.
- Strong written and verbal communication and attention to detail.

Opportunity to progress career further if desired.
Training provided
Hours are 7.50am - 5.30pm Mon - Friday