Payroll Process Improvement Manager
- Recruiter
- NGA HR
- Location
- England
- Salary
- 10500.00 - 56500.00 GBP Annual
- Posted
- 17 Apr 2016
- Closes
- 06 May 2016
- Sectors
- Accountancy
- Contract Type
- Contract
- Hours
- Full Time
The Team
The Transformation Team is formed from a group of specialists whose aim is to improve productivity and achieve a standard operating model reducing complexity and error. To accomplish this we must consider how we use our current tools, how we deliver our services and what we need to change and implement to make a significant difference.
The Role
The Payroll Process Improvement Manager role in the team will be to bring Payroll expertise and be the enabler for process optimisation and best practice.
Delivery Key Responsibility
Work with the Transformation team to determine an approach to achieve the following objectives
Optimise how we use ResourceLink to deliver our services
Fix legacy implementation issues and manual processes
Identify workarounds and eliminate or at least reduce
Ensure that our employees are skilled in the use of ResourceLink
Ensure that our employees are skilled in the use of other operating tools
Apply the learnings and solutions of Project Horizon
Resolve Specific Client Issues contractual, data, SLA&rsquos
For the Payroll Process Improvement Manager there will be a focus on the processes and practices utilised by our teams
Work with the Transformation Team to identify the top priorities that should be reviewed on each client account to achieve efficiencies and maximise productivity
Participate in the review of accounts, working closely with the operation teams
Gain the confidence of our teams, evaluating current productivity and identifying areas for improvements.
Gain an understanding of our teams and customers pain points
Implementing, correcting or improving the areas identified
Work with the training specialist on producing training modules and Advice and Guidance notes for the teams
From time to time undertake any other duties as reasonably required.
Adherence to corporate policies and procedures as appropriate.
Skills and Experience
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity we can offer you.
We offer:
Flexible working arrangements (home/office)
Excellent networking to our wider business community
A focused, structured, environment focused on the needs of both the customer and the employee
Free on-site parking
Flexible benefits package which allows tailored benefits dependent upon circumstances
Structured training and on-going personal development
Essential skills:
In depth knowledge and experience of Payroll and payroll processing
Detailed knowledge of Payroll and Payroll legislative requirements
Experience of specifying business requirements and requirements gathering
Excellent customer facing skills
Ability to work independently
Good analytical skills &ndash to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another.
Good communicator and customer oriented
Excellent written and verbal communication skills
Well organized and planned, schedules time effectively and uses efficient work methods and tools
Detail oriented, thorough and focused on all aspects of the job to ensure accuracy.
Teamwork &ndash to be able to work with colleagues to achieve common targets and objective
and to provide actively help to other team members.
Focus on Quality
Computer skills: MS Office, ResourceLink
Key Competencies
Be Accountable
Solve Problems
Take Ownership
Be Client Centric
Be Effective
NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.
NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.
Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.
? Over 1,000 ERP-based HR implementations globally
? 3,000 Large Enterprise customers
? 10,000 Small and Medium customers
? Over 20% of FORTUNE Global 500® companies serviced
? 40% of UK working population are paid by NGA Human Resources&rsquo solutions totalling 54 million payslips produced per annum servicing 19 million UK workers
Our Values
One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team.
Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Speed: Our energy and focus means that we always deliver quality, quickly and efficiently
Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Location
This is a home based role, covering the whole of the UK, a car allowance will be provided. Overnight stays are a regular feature of this role. Equipment is provided to ensure you can work effectively from your home location and all UK offices have hot-desks for use by remote workers.
The Transformation Team is formed from a group of specialists whose aim is to improve productivity and achieve a standard operating model reducing complexity and error. To accomplish this we must consider how we use our current tools, how we deliver our services and what we need to change and implement to make a significant difference.
The Role
The Payroll Process Improvement Manager role in the team will be to bring Payroll expertise and be the enabler for process optimisation and best practice.
Delivery Key Responsibility
Work with the Transformation team to determine an approach to achieve the following objectives
Optimise how we use ResourceLink to deliver our services
Fix legacy implementation issues and manual processes
Identify workarounds and eliminate or at least reduce
Ensure that our employees are skilled in the use of ResourceLink
Ensure that our employees are skilled in the use of other operating tools
Apply the learnings and solutions of Project Horizon
Resolve Specific Client Issues contractual, data, SLA&rsquos
For the Payroll Process Improvement Manager there will be a focus on the processes and practices utilised by our teams
Work with the Transformation Team to identify the top priorities that should be reviewed on each client account to achieve efficiencies and maximise productivity
Participate in the review of accounts, working closely with the operation teams
Gain the confidence of our teams, evaluating current productivity and identifying areas for improvements.
Gain an understanding of our teams and customers pain points
Implementing, correcting or improving the areas identified
Work with the training specialist on producing training modules and Advice and Guidance notes for the teams
From time to time undertake any other duties as reasonably required.
Adherence to corporate policies and procedures as appropriate.
Skills and Experience
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity we can offer you.
We offer:
Flexible working arrangements (home/office)
Excellent networking to our wider business community
A focused, structured, environment focused on the needs of both the customer and the employee
Free on-site parking
Flexible benefits package which allows tailored benefits dependent upon circumstances
Structured training and on-going personal development
Essential skills:
In depth knowledge and experience of Payroll and payroll processing
Detailed knowledge of Payroll and Payroll legislative requirements
Experience of specifying business requirements and requirements gathering
Excellent customer facing skills
Ability to work independently
Good analytical skills &ndash to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another.
Good communicator and customer oriented
Excellent written and verbal communication skills
Well organized and planned, schedules time effectively and uses efficient work methods and tools
Detail oriented, thorough and focused on all aspects of the job to ensure accuracy.
Teamwork &ndash to be able to work with colleagues to achieve common targets and objective
and to provide actively help to other team members.
Focus on Quality
Computer skills: MS Office, ResourceLink
Key Competencies
Be Accountable
Solve Problems
Take Ownership
Be Client Centric
Be Effective
NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.
NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.
Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.
? Over 1,000 ERP-based HR implementations globally
? 3,000 Large Enterprise customers
? 10,000 Small and Medium customers
? Over 20% of FORTUNE Global 500® companies serviced
? 40% of UK working population are paid by NGA Human Resources&rsquo solutions totalling 54 million payslips produced per annum servicing 19 million UK workers
Our Values
One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team.
Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Speed: Our energy and focus means that we always deliver quality, quickly and efficiently
Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Location
This is a home based role, covering the whole of the UK, a car allowance will be provided. Overnight stays are a regular feature of this role. Equipment is provided to ensure you can work effectively from your home location and all UK offices have hot-desks for use by remote workers.