Branch Manager / Retail Manager / Office Manager
- Recruiter
- Bluetownonline Ltd
- Location
- Chester Le Street, County Durham, England
- Salary
- £20000 - £28000 per annum
- Posted
- 13 Apr 2016
- Closes
- 11 May 2016
- Ref
- ARDS-01
- Contact
- Alanna Doyle
- Sectors
- Charity & Voluntary
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Branch Manager
Location: Chester-Le-Street
Salary: £20,000 - £28,000 per annum
Working hours: 09:00 - 17:00
Job Role:
The Branch Manager will have the responsibility to develop, maintain and ensure the smooth running of all activities of the branch with overall responsibility for the management and administration of all branch affairs and the delivery of animal welfare services. This includes budget management, managing suppliers and facilities at all branch premises in addition to the line management of all branch functions (office, retail, and fundraising).
Key Responsibilities:
- Work closely with the Trustees to provide the strategic leadership and delivery necessary to ensure a sustainable future for the charity
- Ensure compliance with standards & policies, relevant legislation and best practice in the recruitment, induction, development and management of staff and volunteers
- Provide leadership to the staff team to motivate, energise and enthuse staff
- Ensure that appropriate HR policies and procedures are developed, implemented and adhered to in compliance with the relevant employment legislation seeking guidance from Society staff and HR consultancy third parties as required
- Oversee development, implementation and compliance with the branch's health and safety policy and relevant legislation
- Monitor performance in all areas and seek continual improvements in the delivery and cost efficiency of branch services
- Prepare the annual branch budget and monitor progress, produce monthly financial reports, ensure that expenditure is within agreed limits and that income generation targets are achieved
- Champion the Branch Plan and development plans, derived from both local objectives and the Society's regional/national plans, and manage its achievement and continual development
- Lead/support all branch committee/sub-committees, meetings of the Trustee Board and general meetings of the branch membership (including the annual general meeting) and through them integrate the activities of the branch with those of the Society with the aim of maximising the branch impact on animal welfare
- Have overall responsibility for all fundraising, PR and campaigning activities undertaken by the branch and the Community Manager
- Foster and maintain effective working relations within both the branch and across the wider Society and with local authorities, civic dignitaries and emergency services as appropriate
- Contribute to the development of the branch and Society's operational effectiveness
- Ensure, so far as is reasonably practical, the health, safety and well-being of their staff and others who may be affected by Society activities
Skills and Experience:
Essential
- Experience working in a non-profit or charity based organisation
- Significant and appropriate experience working in an adminstration function
- Demonstrated line management experienced of personnel (retail and/or administration)
- Demonstrated experience of managing perfomance and setting budgets
- Relevant and appropriate experience managing retail and/or administration staff
- Experience developing financial reports
- Demonstrated exprience dealing with conflict management, resoluton and/or complaints
- Demonstrated experience with supplier management
- Demonstrated experience of effective procurement acitivities
- Ability to handle budgets and handle analysis when required
- Excellent communication skills - verbal and written
- Excellent customer service skills
- Confident using Microsoft Office
- Experienced and/or trained using SAGE
- Ability to deliver under challenging targets and working environments
- A natural problem solver
- Good understanding of charity law
Desirable:
- Ideally degree qualified
- Experience working within animal welfare and/or animal focused charity
- Experience of managing volunteers
- Experience manaing multiple retail units and/or premises
- Facilities management experience would be particularly advantageous
- Experience with fundraising and event management
- Experience of HR and/or Health and Safety would be particularly advantageous
- Ideally, experienced reporting directly to a Board of Trustees
Please click the APPLY button to send your CV for this role.
Deputy Manager, Assistant Manager, Retail Manager, Charity Manager, Community Manager, Shop Manager, Retail Sales Manager, Assistant Store Manager, Deputy Store Manager, Sales Manager, Office Manager, Operations Manager, Branch Manager, Fundraising Manager, Events Manager, Office Coordinator, General Manager, Marketing Manager, Shop Manager, Branch Coordinator, Business Improvement Manager, Business Improvement Coordinator, Project Manager, Operations Manager, will also be considered for this role.