Contact Centre Advisor
- Recruiter
- Matt Burton Associates
- Location
- Coventry
- Salary
- £14,365 - 14,827 per year + 20% shift allowance
- Posted
- 12 Feb 2016
- Closes
- 04 Mar 2016
- Ref
- CCA/EL
- Contact
- Matt Burton Associates
- Contract Type
- Permanent
- Hours
- Full Time
Inbound Contact Centre Advisor
Monday to Friday - 8am to 8pm, Saturday - 9am to 5pm Sunday - 10am to 4pm
Start Date 21st March 2016
Salary £14,365 to £14,827 plus 20% shift allowance
Role Summary
Our clients Contact Centre is at the heart of their business, providing first point of contact for our customers.
We are looking for passionate individuals who thrive off working in a dynamic environment where every day is different.
What we are looking for:
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People who work well under pressure in a fast paced environment.
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People with a flexible attitude.
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Strong communication skills and attention to detail.
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You have ideally worked in a customer service environment before but not necessarily a contact centre.
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You have the ability to problem solve.
Other information
You will be required to work flexibly over a shift pattern during the operating hours and are rewarded with a 20% shift allowance in addition to your basic salary.
Fantastic benefits package is also included.
Contact centre opening hours:
Monday to Friday - 8am to 8pm, Saturday - 9am to 5pm Sunday - 10am to 4pm
Working Hours:
3 week rota pattern 8am - 4pm, 9am - 5pm and 12pm - 8pm including weekends.