Server Engineer

OGL is looking for a Server Engineer to join their remote support team, supporting their large customer base throughout the UK.

The successful Server Engineer will be based in Stourport-on-Severn, Worcestershire working within the Computer Services Division. Receiving calls via the Call Logging Team, analysing and remotely resolving fault calls, giving advice and support to customers as quickly and efficiently as possible.

The ideal Server Service Desk Engineer:

• Experience of supporting server environments to include:  Windows Server 2003, 2008, 2012 and Small Business Server
• Expertise in Exchange/Active Directory and Networking (Local and Wide area) is desirable
• Knowledge of VPN connectivity and routing
• Knowledge of anti-virus products in a business environment (software and virus removal)
• Knowledge of Microsoft Outlook client

Another key requirement of the role is a total commitment to IT and the ambition to develop personally.  Whilst training will be provided as and when required, the successful candidate must have the drive to self-study and learn new technologies within their own time.

Competencies Required:

• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Ability to absorb and retain information quickly
• Ability to present ideas in user-friendly language to non-technical staff and end users
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritise and execute tasks in a high-pressure environment
• Exceptional customer service orientation
• Experience of working in a team-orientated, collaborative environment

The Benefits/Package:

• Attractive Salary Package
• 25 days Holiday plus 8 Statutory Bank Holidays
• Private Healthcare (following a 6 month probation period)
• Company Pension Scheme
• Childcare Voucher Scheme
• Free on-site parking

About OGL:

Established in 1976, OGL Computer Services Group Limited now employs over 250 members of staff at its offices in Worcestershire.

OGL offer support services to a large number of SME businesses.  They supply, install and support products from world leading partners, including HP Enterprise (Silver Partner), Microsoft (Gold Partner), Kaspersky (Platinum Partner), WatchGuard One (Gold Partner) and VMWare (Enterprise Partner).

Interested? Please forward your CV, including details of your salary aspirations