Customer Services Team Administrator

Customer Services Team Administrator

Salary: £15,870 - £16,200 pa

Required to provide a range of Administrative, Customer Service, Postal, Advice and Guidance and duties.

This is a full time role required to cover maternity leave from 25th April 2016 to 24th February 2017.

Major tasks include:

Team Administration - Providing administrative support for both the School Liaison and Adult Education teams and duties associated with delivering front of house services.
Enrolment and Events Support - Supporting the Adult Education and School Liaison team with student enrolments at busy times of year.
Telephone Duties- operating the main college switch board and acting as the first point of contact for college customers
Front of House Customer Services - to greet and advise customers at reception during busy periods (duties undertaken on a rota / shift basis during the 8.30am - 5pm working week)
Postal Duties incoming and outgoing post for the whole college

It is essential that you hold a minimum of Level 2 qualification in Customer Service/Receptionist Service together with a minimum of Level 2 qualifications in English and Mathematics (or equivalent)

Experience of working in a fast moving front of house position together with experience of switchboard is also essential.

For further information, please refer to the job description.

An enhanced DBS will be required for this role.

If you're interested in the role, please click apply and we will send you an application form via email.

Closing date 2nd March
Interview date 15th March