Leisure Assistant ( Go Karting Marshal)

TeamSport, Bristol, Avon is the Indoor Go Karting company sweeping the country.  Recruiting now for 3 part time Track Marshals with availability Tuesday - Sunday including weekend and evening shifts.  

Are you passionate about putting our customers on pole position? Are you a professional, team player who enjoys having fun? Do you want a career and not just a job? Then we are the company for you.

Teamsport has 17 exciting multi-level tracks across the UK with more openings this year.  We are a fast growing company that looks for talented, customer focused individuals, with a desire to succeed. In return we offer a fun place to work, great bonuses and career progression.

Our customer service jobs involve marshalling the go karting events on track, whilst providing outstanding customer service and maintaining safety standards. The job involves enthusiastically helping customers into their karts, checking race suits and helmets are correctly fitted and giving customers clear flag indications of what is happening during the race. You will also be there to help if people spin off the track and give advice and encouragement to help customers achieve the best experience possible during their time with us. You will also be required to work as a team and sell our products and events to customers during their time with us.

We are looking for someone with 6 -12 months experience in a 7 day/week customer service environment ideally within the leisure sector. So if you have what it takes to work in a fast paced, customer focused environment and have a passion for the Motorsport industry then this is the job for you!

Please be aware that this role include evening and weekend shifts.

We reference all new employees with an external referencing company.

Duties:

• Compliance with all operational, track and safety procedures
• Delivering exceptional customer service
• Maintain a clean and presentable track at all times
• Ensure that the TeamSport values are integral to all activities
• Supervise and organise track marshals
• Ongoing contribution to sales of new track days and memberships
• Administration of daily check sheets, fuel sheets, event sheets and signing in sheets

Person Details:

• Good standard of education to NVQ level 2 or similar
• 6-12 months experience in 7day/week customer service environment
• Good interpersonal skills
• Knowledge of operational procedures
• Organisational skills
• Strong communicator
• Attention to detail
• Ability to work under pressure

Benefits:

• 20 days holiday
• Team bonus
• Free parking
• Staff discounts
• Progression & training available to all staff