Customer Service / Inbound Sales
- Recruiter
- Recruitment Genius
- Location
- Bournemouth, Dorset, England
- Salary
- £15000 - £25000 per annum
- Posted
- 26 Jan 2016
- Closes
- 23 Feb 2016
- Ref
- 00048010
- Contact
- Recruitment Genius Ltd
- Sectors
- Sales
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity to join a thriving mail order business. This is a chance for somebody to play a vital role in a small friendly team, with the opportunity to grow with the business and develop a career in customer services and sales.
They specialise in the supply of commemorative and collectable coins, marking key anniversaries and special events. They drive sales through a full range of on-and-offline direct marketing routes. The founder has nearly 20 years experience within the industry and they have ambitious growth plans.
The successful candidate will have a passion for customer services with a sales edge! The main part of the role is to answer incoming calls from their existing and new customers. Whilst dealing with the customer's order or enquiry you will then have the opportunity to offer them other coins to accompany the one they are ordering or to add to their collection. You will need to be a team player and during quiet times be able to help out with general office duties.
Responsibilities
- Inbound sales - offer additional products from a script to increase the customers spend. This is dealing with existing customers and new customers placing orders, it's a great opportunity to sell to somebody who already has an interest in their products and is happy to make another purchase.
- Customer services - answer general enquires and process orders over the phone.
- Work closely and communicate well with the office based team, and report to the Operations Manager.
Key skills / experience required:
- Confident and customer focussed
- Excellent communication skills
- Self-motivated, able to work on your own initiative and to meet deadlines
- Excellent organisational and time management skills
- Proven experience working within a customer service environment
You do not have to have a track history of working in sales, but you must be confident and outgoing to seamlessly and naturally communicate a script to their customers.
You will be required to work Monday - Friday 9am - 5pm. They are based in an iconic, modern office in Bournemouth town centre, close to the train and bus station. You will receive a competitive salary based on your experience, commission on sales and a starting holiday entitlement of 20 days a year plus other benefits.
If you are the person for this job and want the opportunity to thrive in an expanding company please apply now by emailing a covering letter and CV.
Closing date: Friday 19th February 2015.
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.
They specialise in the supply of commemorative and collectable coins, marking key anniversaries and special events. They drive sales through a full range of on-and-offline direct marketing routes. The founder has nearly 20 years experience within the industry and they have ambitious growth plans.
The successful candidate will have a passion for customer services with a sales edge! The main part of the role is to answer incoming calls from their existing and new customers. Whilst dealing with the customer's order or enquiry you will then have the opportunity to offer them other coins to accompany the one they are ordering or to add to their collection. You will need to be a team player and during quiet times be able to help out with general office duties.
Responsibilities
- Inbound sales - offer additional products from a script to increase the customers spend. This is dealing with existing customers and new customers placing orders, it's a great opportunity to sell to somebody who already has an interest in their products and is happy to make another purchase.
- Customer services - answer general enquires and process orders over the phone.
- Work closely and communicate well with the office based team, and report to the Operations Manager.
Key skills / experience required:
- Confident and customer focussed
- Excellent communication skills
- Self-motivated, able to work on your own initiative and to meet deadlines
- Excellent organisational and time management skills
- Proven experience working within a customer service environment
You do not have to have a track history of working in sales, but you must be confident and outgoing to seamlessly and naturally communicate a script to their customers.
You will be required to work Monday - Friday 9am - 5pm. They are based in an iconic, modern office in Bournemouth town centre, close to the train and bus station. You will receive a competitive salary based on your experience, commission on sales and a starting holiday entitlement of 20 days a year plus other benefits.
If you are the person for this job and want the opportunity to thrive in an expanding company please apply now by emailing a covering letter and CV.
Closing date: Friday 19th February 2015.
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.