Administrator

A fantastic opportunity is available for a confident and friendly Administrator (Member Support) to join an established industry leader that provides e-learning and associated training and development products to public and private sector organisations. Based in Ilkley, West Yorkshire, the successful Administrator will earn £14,000 plus excellent benefits and free parking/commutable from Leeds.

The Administrator position is available within the company’s Health and Social Care division. Working alongside the company’s highly skilled administration team, you will have a varied role in which you will provide the all-important support to the company’s business development teams and customers. As an Administrator your main duties and responsibilities will include, but will not be limited to: 

• Supporting members through the adoption of e-learning and organising resources for meetings and events
• Assisting customers via phone and email, giving help and support, taking orders, helping them to choose the right courses and taking payments
• Supporting the Account Managers with detailed management and financial information

The successful Administrator will be comfortable withstanding pressure of a rapidly changing work environment – the business is dependent on changing customer needs and therefore, you need to be adaptable without compromising the systems and processes that work. In addition, you must possess the following key skills and abilities:

• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to work with sharp attention to detail
• Adaptable and flexible
• Ability to work within a fast-paced environment
• Excellent IT skills including Excel and Outlook
• Ability to manipulate statistics to produce useful management information
• Positive, friendly, enthusiastic & professional attitude

If you are interested in this exciting opportunity to become an Administrator based in Ilkley, West Yorkshire please send your CV with a covering letter explaining why you believe you are suitable for the position.

Additional information: Individual & team incentives/rewards, comprehensive induction and ongoing training, 3% matched contribution pension scheme, Simply Health plan, Life Assurance and Childcare vouchers