Digital Account Manager

Project / Account Manager

My client, a Norwich based agency requires a Project / Account Manager with enthusiasm, knowledge and experience of the digital marketing environment. With at least 3 years proven commercial experience within either an agency or brand there will be demonstrable understanding of key digital marketing channels, combined with solid commercial awareness.

Being innovative and able to confidently present and articulate new ideas to both clients and the internal development team is a must. The ability to understand and develop thorough and rational briefs is also a pre-requisite, along with solid project management skills.

On a day to day basis the role will be integral to the client services team, being involved with many aspects of the business. This can range from new business proposals, product marketing, developing strategic relationships, research and intelligence gathering, management of marketing activity, along with managing and delivering relevant projects.

Specific duties include

• Consulting clients about project / activity requirements and objectives

• Ensuring profitability of assigned accounts

• Formulating strategies / approaches proactively and reactively

• Assisting and contributing to client and new business proposals

• Liaising with internal teams to establish project approaches and effort estimates

• Producing project documentation  including, cost estimates, statements of work, functional specifications

• Project status monitoring and reporting

• Project scope change management

• Analysing, interpreting and presenting results

• Delivering ideas and final project deliverables to clients for review

• Ensuring account billings are tracked and invoiced

• Contribution to company marketing  strategies and content

• Contribution to company ways of working and processes

   Desirable skills / experience

• Good understanding of SEO, PPC and Social media

• Experience using content management systems e.g. WordPress

• Awareness of different programming languages and technologies