Travel Agent

Location
Manchester, Greater Manchester, England
Salary
£18000 - £25000 per annum + commissions, benefits
Posted
25 Nov 2015
Closes
23 Dec 2015
Ref
RAH/TRAVEL/MAN/2511
Contact
David Jones
Contract Type
Permanent
Hours
Full Time

Travel Agent

Are you well travelled? Have you got previous Luxury Travel Agent experience?

A reputed UK based travel firm is now seeking to hire a well-organised, highly knowledgeableand dynamic Travel Agent. This is the perfect opportunity to travel the world whlist earning at the same time, gaining great work expereience and career preogression.

Our client offers competitive salary (based on experience) and excellent benefits including, commission!

Don't Delay!! ApplyNow!!

As a Travel Agent your duties will include (but are not limited to):

  • Use own travel experience to assist with customer queries and engage with customers to meet their individual travel needs.
  • To maximise sales opportunities and consistently achieve sales and service targets set.
  • To book flights at the point of sale using the designated company system.
  • Answer inbound calls using questioning and listening skills that support effective telephone communication.
  • Provide personalised customer service of the highest level at all times.
  • Use sound judgement to manage difficult customer situations, to respond promptly to the needs of the customer & solicit feedback to improve service.
  • Continuously liaise with all the Local Managers to deliver smooth booking processes

The right Travel Agentwill have:

  • Previous experience delivering high quality customer care services in travel industry
  • Experience of relationship management with suppliers.
  • Can demonstrate ability to react to changing market conditions
  • Must be well organised, with a pleasing personality and should be self-confident
  • Have the ability to multi-task through effective planning, prioritising and organising of workload
  • Be able to identify training needs and deliver coaching and training to develop staff and resolve under performance issues
  • Have sound knowledge of the adventure travel market.

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