Service Desk/ Help Desk Advisor

Service Desk/ Help Desk Advisor

A fantastic opportunity has arisen for a Service Desk Analyst to join a fast growing, blue chip organisation based at their prestigious offices. Being first port of call for any enquiry's, the chosen candidate will be at the heart of a busy, rapid paced team.

As a Help Desk Advisor it would be an advantage if you have Service Desk experience however full training will be provided.

Do you have fantastic Customer Service Skills? Have you got a great telephone manner and have a real passion for IT?? This is a perfect, exciting opportunity for you!!

This role will offer the chosen individuals a healthy salary of (£16,000 - £19,000 - depending on experience), plus company benefits.

Our client has offices nationwide, so location is flexible.

As a Service Desk Analyst, your responsibilities include:

• Answering all requests to the Service Desk promptly and politely.
• Assessing the nature of the incident and dealing with accordingly.
• Customer Acquisition.
• Dealing with all enquires.

As a Service Desk Analyst, you will have:

• Good communications skills
• Charming & pleasant personality
• Willing to go the extra mile to assist customers
• Strong customer service skills
• IT knowledge

Nationwide Placements positively welcomes applications from candidates, no matter what their age, gender, ethnicity, or lifestyle.

We always recommend having your CV professionally prepared, up to date and ready to be put in front of potential employers. We will keep you updated at all times with the progress of your application whether successful or not.

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