Customer Service Representatives

Do you have a love for customer service? Looking to get your foot in the door of a leading UK recruiter?

This is a great opportunity to join one of the U.K's largest brands as a customer service advisor on their well established contact centre team.

What would be your responsibilities?

• Receiving a high volume of inbound calls from existing customers for Tesco
• Updating and amending customer details where necessary, ensuring accuracy and attention to detail
• Taking responsibility for each customer query and resolving any complaints in a professional manner
• Identifying opportunities to promote additional services and products
• Maintaining high levels of customer service at all times
• Working within service level agreements to ensure the best possible company reputation
• Working as part of a team, supporting colleagues to ensure a positive working environment

What would you be paid?

£6.80 per hour - up to £8.02 after 12 weeks employment

What hours would you be expected to work?

You must be flexible to work any shifts between 6.00am - 11.30pm plus weekends. Tesco may give you 24 hours notice to accommodate a change in working hours.

Breaks will be allocated on a daily basis and these must be adhered to.

Full commitment is required for the duration of the assignment including Christmas week.

Is there overtime available?

Overtime is paid at 1.5 for Sundays, statutory bank holidays and any agreed hours worked over 36 hours. You are able to apply for overtime 3 weeks after training has been completed.

This is an exciting opportunity to join a progressive, recognised brand that is well respected in its' field. You will benefit from free on-site parking, staff canteen and first rate facilities.