Inbound Aftersales advisor

Location
Newcastle Upon Tyne, Tyne and Wear
Salary
Starting Salary £14000 with grading structure in place for salary progression, staff benefits.
Posted
09 Oct 2015
Closes
06 Nov 2015
Ref
AFTIB
Contract Type
Permanent
Hours
Full Time

Become part of the Benfield Family - now part of Lookers PLC. This position will be based at our Head office Communication Centre on Newcastle Business Park, close to the queyside. Working as part of our highly successful Aftersales Team, duties will include the following: Taking Inbound calls from customers to arrange Routine aftersales appointments, Website enquiries and online portals. Suitable candidates will have a minimum of 12 months customer service experience, although knowledge of the motor trade is not essential as full training will be provided. Hours of work are between 8:00am and 6pm, Monday to Friday (40 hours per week on a fixed shift pattern tba) Saturday Rotation one in every 6 weeks paid as overtime. 8-45am – 2pm.