Store Manager

This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. This requires a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.

KEY RESPONSIBILITIES:

• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staffing levels by recruiting, selecting and training employees.
• Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieve financial objectives and KPIs by analysing variances and initiating corrective actions.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Maintain company operating standards and requirements by coordinating, and enforcing policies and procedures.
• Contribute to team effort by accomplishing related results as needed.
  

SKILLS AND QUALIFICATIONS:

• At least two years' experience in a fashion retail environment
• Customer Focus
• Experience of tracking sales against targets
• Experience of budgets and expenses
• Market Knowledge
• Staff Management
• Leadership of a team of people
  

KEY ATTRIBUTES:

• Highly motivated and a desire to be the best
• Results Driven
• Proven ability to work well within a team and to use own initiative
• Proven record of good attendance and flexibility
• A high standard of personal hygiene and good dress sense
• Warm, friendly and engaging personality
• An energy and enthusiasm to succeed
• Confident and articulate when speaking to customers
• Ability to work hard and juggle changing priorities
• Ability to adapt to frequent change and a high pressure environment
• Outstanding loyalty and commitment to the business

Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.

To apply for this position, please click on 'Apply' and follow a short application process