Customer Services Administrator / Customer Service Advisor

Job Title: Customer Services Administrator

Location: Crawley

Salary: Competitive

Closing Date: 19^th October 2015

A top-brand company in the Crawley area are looking for an experienced Customer Services Administrator looking to continue their career within a customer centric environment.

Key Responsibilities:

The company expect you to provide a proactive, high-quality support to their customers through the effective call handling of all enquiries from their customers and processing of orders, outbound communications and administration functions for company sales activities.

You will be an integral part of the Customer Services team responsible in answering a high number of incoming calls, performing sales support duties by answering both technical and non-technical questions from our b2b customers and providing a successful resolution of queries in relation to orders. You will receive full technical training.

The Candidate:

A minimum of 2 years Customer Service Call Handling experience (high command of English, written and verbal, is essential) and good interpersonal communication skills with fast and accurate IT & numeracy skills (MS Office experience essential).

You must have an outgoing enthusiastic personality and be a good team player. You should also be highly organised in time and task management, good record of pace and delivery and the ability to remain neutral and positive under customer pressure

A desire to learn and develop in a technical environment is essential.

Benefits:

This is a full time, office based role and in return the company offer a competitive salary, matching Pension scheme, 26 days annual leave plus 8 bank holidays

To apply for this role please select the APPLY button to send your CV and covering letter.

Candidates with experience of; Customer Service, Customer Services, Financial Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service will also be considered for this role.