Sales Advisor

Our client has Customer Service, Sales and Web Chat Opportunities. They are committed to changing the way people view the contact center industry by offering a beautiful place to work, with an ad agency feel to their offices, with a fun and nurturing environment. They pride themselves on being a small, friendly company with a real close-knit family feel, whilst providing a high quality service for some of the world’s biggest and most recognised brands. This is with an awesome team close to the river front in Richmond for an ambitious medium sized and local company.

They are looking for dedicated, positive and motivated people, to work full time on a Web Chat/ Live Chat Sales campaign. This exciting Sales Advisor role will involve communicating with prospective customers via the live chat service on one of Britain’s most well-known telecoms and broadband provider. Through utilising the online live chat facility you will assist customers through their online experience, helping them make decisions on and purchase of the best services and products for them. The customers you will be communicating with have been carefully selected and you will be responsible for influencing their spend on Broadband, calls, lines and TV services. 

This Sales Advisor opportunity has fantastic career prospects working for one of the leading and most recognisable brands in this field. To be successful in this role you will need to have/ be:

• Excellent written communication and influencing skills
• Good PC Literacy and web savvy
• A typing speed of 40 words per minute
• Experience of working towards and achieving targets
• The  ability to maximise sales through excellent customer service
• Customer focused and have a genuine desire to provide a quality service
• Target driven with a results orientation
• Previous experience in a web chat/ live chat role is desirable
• Previous contact center experience desirable
• Experience in sales/ customer service/ administration essential
• This is a 100% chat campaign and there is absolutely no work on the phones

The opening hours of the campaign are 07:00 – 23:00 Monday – Sunday and all employees are required to be fully flexible. The hours on this Sales Advisor role is based on shift work. Wed-Mon or Thurs-Tues 16:00 – 23:00. You will be required to work 5 days of 8 hours shifts per week. 

Benefits: 

• A young, fun working environment
• A good hourly rate plus commission
• Full, on-going training, focusing on the product, developing skills and improving customer experience 
• Opportunities to develop or start your career in a growing company
• Working for one of the biggest names in the Telecoms Industry
• Well-placed offices in the middle of Richmond town center near the river, pubs and green
• Easily accessible transport links (the District Line, Overground, Southwest Trains and loads of buses). They are half an hour from Reading, Windsor, most of West and North London, Wimbledon and Putney with fast trains from Waterloo and Clapham Junction

They will endeavour to get back to you as soon as possible and they look forward to hearing from you.

Salary: The pay rate is £7.50 per hour + Uncapped bonus. OTE of ca. £250.00 a month

Please apply online for this role with your CV and covering letter.

Please check your email for confirmation that your application for this Sales Advisor role has been received and to follow further instructions if applicable.