United Response is a leading national charity and we provide support for over 2000 people with learning disabilities, mental health needs or physical disabilities. We believe that people with disabilities should have the same rights and opportunities as everyone else. This is the vision we work towards and we are as passionate about achieving this now as we were when we started over 40 years ago.
We have an opportunity for a Service Manager to join us to work 37.5 hours per week. Leading a team of 23, across 6 services and supporting over 15 individuals, you will have a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the area. Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships. You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.To be a great Service Manager, you will preferably hold a minimum NVQ 4 in Social Care and Level 4 RHMN, DipSW or equivalent with proven experience within social care at a management level. You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.
