Customer Service Advisor

Smart Solutions Recruitment currently have an opportunity for a dynamic, energetic and forward-thinking individual for a Charity Call Centre in the heart of the Cardiff City Centre. This is a full time temporary to permanent role to work with the potential to earn through a targeted commission structure and a potential permanent role after a 10 week period. This role offers standard office hours and well as working with a fantastic working environment. They also offer some flexible around the full time hours offered. The Charity will be working on behalf of UK and overseas charities.

The Role and Responsibilities:

• The job role will be to call directly to the public and discuss the charity you are representing.
• The aim is to encourage & empower them to become regular monthly supporters of the charity, and raise much needed awareness for them.
• Deliver Great Customer service
• Deal with customers queries
• Taking payments
• Data entry
• Updating databases

Experience and skills required:
This job is highly rewarding and fun, and requires people with:
• Sales or Fundraising experience
• Confidence
• Excellent Communication skills
• A passion for charity
• Excellent team building skills
• Excellent relationship building skills
• Objection Handling experience
• An ability to confidently ask for money to support

If this sounds of interest to you and you would like to find out more information then why not click apply today and one of our experienced team will come back to you to discuss the role.

Unfortunately if you do not have suitable sales or customer service experience then we are unable to consider your application.
This vacancy is advertised by Smart Solutions Recruitment who are acting as an Employment agency.