Customer Engagement Advocate
A Customer Engagement opportunity has arisen within the fastest growing financial services company that is on a mission to change the health of the nation. Our client is looking for Customer Engagement Advocates to work in their customer engagement team, helping people embrace their unique proposition and ensuring that if they have any challenges they sort them out and delight them with our client’s outstanding service.
Salary: £15k rising to £18k after 6 months with up to 50% company bonus scheme plus excellent benefits
As Customer Engagement Advocate you will be the heartbeat of what drives the exceptional service that people receive as they embark on their journey with our client. You will deliver an unrivalled service in implementing the unique proposition to both new and existing customers.
If you have a passion for exceeding expectations, ready for an awesome challenge and literally buzz with positivity then you must apply.
The role
The role as Customer Engagement Advocate will be to inspire as an integral part of a newly formed team, bringing about transformational change to the service customers receive from the financial services market.
Responsibilities include:
• Engagement with customers, clients and consultants
• Team working with other partners within and outside of the company
• Providing expert advice of the product as part of the engagement process
• Promoting life and health insurance products associated benefits and rewards to clients
• Developing an appropriate solution for the client’s needs
• Undertaking regular training and development
What you’ll need
• Great personal communication skills - energetic and empathetic
• Have the ability to work as part of a team but also to work independently when required
• Strong inter-personal skills
• Hard-working and resilient
• Excellent organisational skills and attention to detail
• Reliable time-keeping
• Flexibility
The company
Our client believes in making people healthier, whilst enhancing and protecting their lives. It is their passion to help the UK become a healthier place. They have great systems, processes, training, marketing, expertise and passion which support Sales Advisers in the field.
So if you wish to be considered for this superb opportunity click ‘apply’. You will receive an email shortly after your application which you will need to read. All successful candidates will be subject to a Pre-Screening process which includes a Credit Check, DBS check and Referencing.
No agencies please.
You must be eligible to work in the UK. FFR are an employment agency and operate as an equal opportunities employer.
Suitable skills/experience: Customer Service, Call Centre, Internal Call handling, Customer Engagement Advocate, Insurance, Financial Services, Customer Service Advisor, Contact Centre,
Salary: £15k rising to £18k after 6 months with up to 50% company bonus scheme plus excellent benefits
As Customer Engagement Advocate you will be the heartbeat of what drives the exceptional service that people receive as they embark on their journey with our client. You will deliver an unrivalled service in implementing the unique proposition to both new and existing customers.
If you have a passion for exceeding expectations, ready for an awesome challenge and literally buzz with positivity then you must apply.
The role
The role as Customer Engagement Advocate will be to inspire as an integral part of a newly formed team, bringing about transformational change to the service customers receive from the financial services market.
Responsibilities include:
• Engagement with customers, clients and consultants
• Team working with other partners within and outside of the company
• Providing expert advice of the product as part of the engagement process
• Promoting life and health insurance products associated benefits and rewards to clients
• Developing an appropriate solution for the client’s needs
• Undertaking regular training and development
What you’ll need
• Great personal communication skills - energetic and empathetic
• Have the ability to work as part of a team but also to work independently when required
• Strong inter-personal skills
• Hard-working and resilient
• Excellent organisational skills and attention to detail
• Reliable time-keeping
• Flexibility
The company
Our client believes in making people healthier, whilst enhancing and protecting their lives. It is their passion to help the UK become a healthier place. They have great systems, processes, training, marketing, expertise and passion which support Sales Advisers in the field.
So if you wish to be considered for this superb opportunity click ‘apply’. You will receive an email shortly after your application which you will need to read. All successful candidates will be subject to a Pre-Screening process which includes a Credit Check, DBS check and Referencing.
No agencies please.
You must be eligible to work in the UK. FFR are an employment agency and operate as an equal opportunities employer.
Suitable skills/experience: Customer Service, Call Centre, Internal Call handling, Customer Engagement Advocate, Insurance, Financial Services, Customer Service Advisor, Contact Centre,