Customer Service Representative
- Recruiter
- First Direct
- Location
- Hamilton
- Salary
- £18,200 - £20,100 p.a.
- Posted
- 04 Aug 2015
- Closes
- 01 Sep 2015
- Ref
- 3652
- Contact
- Applicant Services
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Representative
Hamilton International Technology Park, G72
35 hours per week - shifts will include late finishes (up to midnight) and weekend work
• Salary package £18,200 - £20,100 p.a.
• Discretionary annual bonus scheme
• Flexible full and part-time shifts
• 25 days holiday (pro-rata) + 8 bank holidays with the option to buy a further 5 days every year
• BUPA Healthcare for you and your family
• Employer Pension contribution
• 4 x annual salary Life Assurance protection
• Free onsite car park
• Subsidised onsite nursery
• Discounted mobile phone contracts
Business as unusual
We’re the unexpected bank and that means we’re looking for unexpected candidates. No bankers for us, we’re all about customer service (we can teach you the banky bit).
If we can hear your smile over the phone and you know how to really listen to customers you’re the person we’re after. We strive to deliver amazing service on every call, so you should be ready to surprise and delight our customers from the start.
We’re always on, open 24/7/365, but more than that we like to think we never have an off day; we go above and beyond for our customers every time they get in touch.
However, it’s not just about how you speak to our customers it’s also about how you’ll fit in to our family. We have a unique personality, show respect and embrace our individuality. We also like to have fun at work; our customers are the most important thing to us, so we believe you need to be happy to give them your very best.
The role
Working as a Customer Service Representative, you’ll answer inbound calls from our customers and help them with their everyday banking requests such as paying bills, setting up a standing order to opening a Savings Account. By building rapport and listening to our customers’ needs you’ll be able to identify which products and services are right for them.
Start date: 28th September 2015
If you feel ready to join our family and excited about delivering amazing customer service, click ‘apply’.
People/skills that would be suitable for this role include: Customer Service Representative, Banking, Finance, Professional Services, Customer Service, Contact Centre, Financial Services, Customer Support,
Hamilton International Technology Park, G72
35 hours per week - shifts will include late finishes (up to midnight) and weekend work
• Salary package £18,200 - £20,100 p.a.
• Discretionary annual bonus scheme
• Flexible full and part-time shifts
• 25 days holiday (pro-rata) + 8 bank holidays with the option to buy a further 5 days every year
• BUPA Healthcare for you and your family
• Employer Pension contribution
• 4 x annual salary Life Assurance protection
• Free onsite car park
• Subsidised onsite nursery
• Discounted mobile phone contracts
Business as unusual
We’re the unexpected bank and that means we’re looking for unexpected candidates. No bankers for us, we’re all about customer service (we can teach you the banky bit).
If we can hear your smile over the phone and you know how to really listen to customers you’re the person we’re after. We strive to deliver amazing service on every call, so you should be ready to surprise and delight our customers from the start.
We’re always on, open 24/7/365, but more than that we like to think we never have an off day; we go above and beyond for our customers every time they get in touch.
However, it’s not just about how you speak to our customers it’s also about how you’ll fit in to our family. We have a unique personality, show respect and embrace our individuality. We also like to have fun at work; our customers are the most important thing to us, so we believe you need to be happy to give them your very best.
The role
Working as a Customer Service Representative, you’ll answer inbound calls from our customers and help them with their everyday banking requests such as paying bills, setting up a standing order to opening a Savings Account. By building rapport and listening to our customers’ needs you’ll be able to identify which products and services are right for them.
Start date: 28th September 2015
If you feel ready to join our family and excited about delivering amazing customer service, click ‘apply’.
People/skills that would be suitable for this role include: Customer Service Representative, Banking, Finance, Professional Services, Customer Service, Contact Centre, Financial Services, Customer Support,