Legal Print Room Manager

A Legal Print Room Manager is required to join the 'On-Site' division of the UK's largest independent reprographics company.

The Legal Print Room Manager will fulfil a critical interface between the Client and the group for Document Management Services. This individual will be charged with the twin goals of managing the client interface, as well as direct document production using specialist in-house equipment and/ or via the local Branch.

The role will involve a balance of consultation - providing advice and guidance to the Client - along with direct document production/reproduction work such as may be required onsite to meet turnaround demands.

High Level Responsibilities:

- Liaise with all internal customers, departments and end-users on print content and structure and ensure that the print requirements are fully understood prior to production method selection and job allocation
- Administer on-site and off-site print arrangements in the most cost effective manner, achieving optimum balance between on-site and off-site work according to operating principles agreed with the Client and underpinned by the prevailing SLA
- Oversee and/or undertake the packaging and timely delivery of documents and items to the relevant destination(s) as agreed at the beginning of each job requisition
- Resolve queries and act as the key contact for technical issues and customer enquiries relating to reprographics and document management.
- Undertaking other duties as appropriate to the level of this post as may be required from time to time and such as may be agreed between the job-holder and the Client
- Administer a management information system such that originators can track the progress of their jobs across the entirety of the production process, and produce monthly reports as required according to the agreed SLA

It is anticipated that the successful candidate will exhibit a minimum of two years' hands-on experience in Reprographics role servicing the legal sector. It is important that the candidate has demonstrable prior experience of basic reprographics and finishing technologies and processes. It is also important that the candidate has experience working as an on-site representative for a reprographic services provider within the legal sector.

Service orientated, with excellent problem solving abilities and strong verbal communication skills, the individual will be comfortable working to strict deadlines in a legal environment and will have shown the ability to interact with all levels of staff in that same environment.

A consultative yet assertive disposition will be necessary in order to strike the right balance between achieving client satisfaction and the provision of relevant advice and guidance to legal professionals based on strong personal domain knowledge.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.