Transition Manager - Bracknell
Transition Manager
We are looking to recruit a Transition Manager to undertake end-to-end management of "Managed Service" (IT outsourcing & out-tasking) implementation projects for, using the full range of accepted best practice techniques and approved methodology. The Transition Manager will take responsibility to deliver Managed Service Transition projects, using industry best practice to ensure the highest possible customer satisfaction from conception to effective Business As Usual Operation.
The Transition Manager is responsible for the formal management of the entire implementation process for each managed service sale or significant contract extension. They will be required to take full responsibility for the project that delivers the total operation implementation (start up) of all services due to be delivered by the company.
Working within the agreed revenue and expense budget targets, to optimise the effective use of all allocated resources and thereby ensure cost effective services to the customer and maximise profitability to the end client. Significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part of this role.
As a company with a rich track record of delivering flexible and cost effective managed services, working with both private and public sector clients, this position is suited to an already successful Transition Manager who wants to be part of a vibrant and progressive business.
This is a fantastic opportunity for the right candidate to work with Europe's largest privately owned IT group. A rapidly expanding Microsoft Gold partner also partnered with Cisco, VMware, Symantec and Citrix, if you are looking for a organisation that offers an excellent working environment and some real scope for progression this could be the role for you.
Are you looking for ... a secure and stable career with longevity, recognition and opportunity? As Europe's leading privately owned technology solutions provider, we can offer you exactly that. Our people are passionate, focussed, driven, determined, flexible and motivated and are richly rewarded for their commitment. If this sounds like what you're looking for, then we look forward to meeting you.
Main Duties:
Skills, Knowledge & Experience
We are looking to recruit a Transition Manager to undertake end-to-end management of "Managed Service" (IT outsourcing & out-tasking) implementation projects for, using the full range of accepted best practice techniques and approved methodology. The Transition Manager will take responsibility to deliver Managed Service Transition projects, using industry best practice to ensure the highest possible customer satisfaction from conception to effective Business As Usual Operation.
The Transition Manager is responsible for the formal management of the entire implementation process for each managed service sale or significant contract extension. They will be required to take full responsibility for the project that delivers the total operation implementation (start up) of all services due to be delivered by the company.
Working within the agreed revenue and expense budget targets, to optimise the effective use of all allocated resources and thereby ensure cost effective services to the customer and maximise profitability to the end client. Significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part of this role.
As a company with a rich track record of delivering flexible and cost effective managed services, working with both private and public sector clients, this position is suited to an already successful Transition Manager who wants to be part of a vibrant and progressive business.
This is a fantastic opportunity for the right candidate to work with Europe's largest privately owned IT group. A rapidly expanding Microsoft Gold partner also partnered with Cisco, VMware, Symantec and Citrix, if you are looking for a organisation that offers an excellent working environment and some real scope for progression this could be the role for you.
Are you looking for ... a secure and stable career with longevity, recognition and opportunity? As Europe's leading privately owned technology solutions provider, we can offer you exactly that. Our people are passionate, focussed, driven, determined, flexible and motivated and are richly rewarded for their commitment. If this sounds like what you're looking for, then we look forward to meeting you.
Main Duties:
- To deliver Managed Service Transition projects, using industry best practice to ensure the highest possible customer satisfaction from conception to effective Business As Usual Operation. To participate in the development of Managed Service strategy, contributing on behalf of Solution Delivery to the evolution of Managed Service capability to meet group business plans.
- The Transition Manager takes responsibility for all aspects of the full implementation of services. Implementations exist to put into effect a "Managed Service". The role will involve the formal management of the entire implementation process for each managed service sale or significant contract extension. You will take full responsibility for the project that delivers the total operational implementation (start-up) of all services due to be delivered. Working within the agreed revenue and expense budget targets, to optimise the effective use of all allocated resources and thereby ensure cost effective services to the Customer and maximise profitability.
- Significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part of this role. You will maintain a professional relationship and effective communication with all parties involved in the project including; the account team, Client service providers, third parties and the customer. A detailed understanding of TUPE and UK employment law would be advantageous.
- Extensive external customer interaction including pre sales and post sales presentations.
Skills, Knowledge & Experience
- The successful candidate will hold a degree or diploma in a related business sector
- Have extensive experience in the IT service industry, with considerable experience in a true business management/IT service management post encompassing transition management
- ISEB/Prince 2 project management trained, with an ITIL Service Management accreditation
Established in 1978, NES Global Talent provides a complete range of contract and permanent talent solutions to the oil and gas, power, infrastructure, construction, life sciences, manufacturing and transportation sectors worldwide. With more than 40 offices in 28 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. Offering far more than a traditional recruitment service, we fully support our contractors while they are on assignment with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.