Domestic Assistant
- Recruiter
- 2M Employment Solutions Ltd
- Location
- Newmarket, Suffolk, England
- Salary
- £7.00 per hour
- Posted
- 02 Jul 2015
- Closes
- 30 Jul 2015
- Ref
- 2M-MM5188
- Contact
- Jo Browning
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Part Time
Domestic Assistant
Newmarket, Suffolk
Salary: £7.00 per hour
Hours: Part-time
As an employee of this leading care provider you will have an important role to play, with particular responsibilities and duties; but over and above that you will be self-motivated to do your bit as part of a great team of dedicated people who have chosen to work with us and in this sector because they love what they do and the difference they can and do make.
PURPOSE OF THE DOMESTIC ASSISTANT ROLE:
1. To promote and maintain a consistently high standard of laundry services to all residents and throughout the Home.
2. To ensure that care and management of residents' personal clothing is maintained in accordance with the Company's brand proposition.
3. To ensure adherence to relevant aspects of the Home's infection control policies and procedures.
3. To undertake a variety of duties within the Home as required, maintaining Company standards and meeting resident needs and preferences.
KEY PERFORMANCE INDICATORS:
1. The quality, speed and accuracy of Housekeeping services are maintained in accordance with prescribed standards.
2. Expectations of residents and families / advocates with regard to the housekeeping service consistently are exceeded.
KEY DUTIES AND TASKS:
Customer Care
Ensure that a personalized approach to resident care and housekeeping services in particular is delivered in accordance with the unique needs of each individual.
Ensure that every resident and his / her family / advocates forms a positive impression of the Home's Housekeeping service.
Operational standards
Ensure compliance with all Company policies and procedures, regulations and Statutory provisions in the effective operation of the Home.
Ensure all items either, residents personal and Home items (e.g. bedrooms, communal areas, etc.) are cleaned in accordance with requirements.
Ensure that Company policies are satisfied with respect to the security and safety of residents' possessions.
Maintain a high standard of hygiene and cleanliness in the home.
Promote health and safety throughout the Home in general, ensuring a safe environment for residents, employees and visitors, complying will Company health and safety policy.
Report all accidents and incidents, taking action as directed.
Report immediately any instance of suspected abuse, malpractice or other concern to senior staff and ensure details fully and clearly are documented.
Marketing
Support the maintenance of positive working relationships with residents' families and other visitors to the Home as appropriate.
Ensure that the Home is well promoted in the local community.
Financial performance
Comply fully with Company policy with regard to revenue and capital expenditure approvals
Leadership and people
Undertake as appropriate monthly supervisions and annual performance management assessments.
Ensure that mandatory staff training is undertaken, that certification is kept current and that agreed personal development plans are followed.
Please click 'Apply' to forward your CV.