Datacentre IT Support Engineer - Urgent Requirement

Experienced Datacentre Support Engineer - Urgent Requirement
Milton Keynes, UK
£18,000 - £24,000 + Full Benefits Package

Who we are:

We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK. Our 10 state of the art data centre facilities deliver efficiency, resiliency, continuity and ultra-fast connectivity and flexible packages provide our customers all their hosting needs to grow their business. We help and advise our customers on how best to deliver their businesses critical IT services, including Managed Hosting, Managed Networks, Managed Applications and Colocation, all based within our UK owned Data Centres.

Data Centre Support Engineer Job Purpose:

Responsible for data centre technical support and remote hands to external clients & internal employees, assisting them with server, application, desktop, networking and hardware problems and Change Requests via phone, email & fax. This job will involve 24/7/365 shift work and call-out working.

Ideally you will be able to start immediately but consideration will be given for the right candidate. 

Data Centre Support Engineer Key Responsibilities:

> Assisting with and maintaining customer solutions.
> Liaising with other technical departments to support customer solutions.
> Helping with server set-up/configuration and support.
> Assisting in keeping the data centre facilities operational 24/7.
> Assisting with general housekeeping duties.

In addition the successful candidate will:

> Be hugely passionate about technology.
> Be a team player who is enthusiastic and bright with a can-do attitude
> Have excellent communication skills.
> Have the ability to multi-task, prioritise and be able to work on your own initiative.
> Work to an extremely high standard with attention to detail.
> Goal orientated individual with a desire and commitment to personal development.
> Be looking for the opportunity to step up to a more challenging or specialist role.

Datacentre Support Engineer Knowledge, Skills & Experience:

To meet customer requirements the ideal candidate will have:

> Data Centre experience - Ideally 2+ years in a similar position. 
> Rack set-ups and builds.
> Knowledge of UPS systems, generators, distribution boards, air-conditioning units – Training can be provided.
> Building and maintaining servers, with server hardware technologies such as RAID.
> Experience with installing and initial setup of windows/Linux.
> Experience testing and fault diagnosing components such as RAM, CPUs, Hard drives etc.
> Experience in cabling with a keen eye for detail. (Cat5e/6/Fibre optics).
> Fibre terminations – LC/SC/APC – Training can be provided.
> Have basic troubleshooting experience with windows server 2003 & 2008 and/or Linux
> Worked previously with HP/Dell server hardware.
> One or more of the following levels of qualification - certifications would be beneficial by the candidate:
> CompTIA Server+
> CompTIA A+
> MCITP
>CCNA

Benefits are as follows:

> Enhanced Matching Pension Scheme
> Performance related bonus scheme
> Private medical Care
> Death in Service x 4
> Optional Enrolment in Childcare Voucher scheme
> Optional Enrolment in Bike to Work Scheme
> Access to Rewards Discount Programme

You may have worked in the following capacities:
Datacentre Engineer, IT Support Engineer, Datacentre IT Systems Technician.

-----------------------------------------------------------------------------------

The Datacentre IT Support Engineer role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.