Team Leader

Are you a natural ‘people’ person with the ability to inspire and motivate those around you? If so, one of our Team Leader roles could be the perfect move for you...

Who we are

Here at Convergys, we’re one of the largest contact centre providers in the world, with more than 150 locations in 31 locations around the globe. But what we’re most proud of is the amazing 125,000 people we have working here; passionate, driven and energized people who thrive on a challenge, will always go that extra mile to deliver the best service, and who successfully manage billions of customer interactions each year.

Who we’re looking for

Our Team Leaders are the ‘go-to’ people, the ones who are always on-hand to support the team and keep them smiling! Your tenacious approach will ensure targets are consistently met and our clients are happy! Meanwhile your ingenious brain is working overtime, constantly coming up with new ideas on how we can do things better for our clients, customers and the team. A true team player, you’ll do whatever it takes to coach and develop your team to help them reach their full potential.

So, if you’ve already got 12 months management experience under your belt, and are looking for the next step on your career ladder, we’d love to hear from you.

What we can offer

• Opportunity to earn up to £5,000 in bonuses – that’s sure to put a smile on your face!
• 33 days holiday
• Company sponsored healthcare scheme, taking the sting out of those medical bills!
• Free parking
• Childcare vouchers, to help with the little ones
• Cycle to work scheme, to keep you fit and avoid those traffic jams!
• Client discounts, benefits and incentives
• Staff Discounts – vouchers and money-off high street shops and restaurants
• An abundance of team nights out, parties and charity events to keep you and the team entertained!