Student Accommodation Administrator

Our client is looking for a Student Accommodation Administrator to join their thriving family business in arranging and managing appropriate home-stays and arranging transport for their international students, ensuring all their needs are met with a smooth transition.   

The role
As Student Accommodation Administrator you will be responsible for:
•    Selecting and matching appropriate students to appropriate home-stay (host) families
•    Liaising with Finance to ensure reimbursements are made (i.e. home-stay expense claims), and student expenses are filed accurately and efficiently
•    Booking national and international transport including flights, taxis, private & public transport
•    Providing advice and support to home-stay families regarding hosting international students
•    Vetting families for suitability (visiting families to check safety and hygiene of accommodation, friendliness of families, processing applications)
•    Making home visits to home-stay families to assess family situations and facilities to ensure the welfare of children to be placed
•    Processing Emergency Guardianship applications as a high priority
•    To operate the 24 hour emergency phone line at regular agreed times on a rota basis (including weekdays and weekends)
•    Administrative tasks such as data entry, distributing mail and assisting with basic bookkeeping tasks

What you’ll need
•    Proven administration skills and experience
•    Previous experience of dealing with escalated queries 
•    Excellent communication and interpersonal skills with experience of other cultures
•    IT literate 
•    Driving licence and your own transport
•    A degree in relevant field (e.g. education, logistics) and/or an additional spoken language would be advantageous 

About you
You will be a very confident and assured team player with excellent interpersonal skills who is willing to fully engage with home-stay families and fulfil their needs. You’ll be passionate about delivering an exceptional standard of customer service with excellent problem solving skills and you will have the ability to meet deadlines and handle pressure appropriately. 

The company 
Our client is a thriving family business based in Yorkshire, acting as Guardians for international students studying at school in the UK, they help children with life in the UK and keep parents informed, arranging accommodation with caring English host families and assisting with travel and accommodation for parents when they visit the country. 

So if you wish to be considered for this superb opportunity click ‘apply’. You will receive an email shortly after your application which you will need to read. Successful applications will be required to undergo a DBS check.

No agencies please.

You must be eligible to work in the UK. At HR180 we are an outsourced HR department who advertise vacancies on behalf of our clients.
 
Suitable Skills/Experience: Student Accommodation Administrator, Home-stay and Transport Organiser, Student Services, Customer Service, Administration, Coordinator, Support,