CRM Business Analyst - Marketing, Sales, Customer Service - expanding
- Recruiter
- Network Compucare Ltd
- Location
- London
- Salary
- 60000.00 - 80000.00 GBP Annual
- Posted
- 27 May 2015
- Closes
- 03 Jun 2015
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
CRM Business Analyst - Marketing, Sales, Customer Service - expanding top tier consultancy
A proficient and dynamic CRM Business Analyst is required by one of the UK's leading consulting outsourcing providers to work within the Business & Technology Solutions function.
As a CRM Business Analyst, you will be required to deliver business values for our clients and as such work closely with the CRM Technology Delivery teams who provide the technical skills to deliver CRM solutions including saleforce.com, SAP CRM, Microsoft Dynamics and Oracle.
We are looking for individuals who can articulate and help our clients to deliver the business benefits that CRM can bring.
Essential skills, knowledge & experience:
Experience as a business transformation consultant within business to business (B2B) or business to consumer (B2C) sectors in one or more of the following areas;
1.Marketing
2. Sales
3. Customer service
Exposure to articulating and assisting clients to deliver the business benefits associated with Customer Relationship Management (CRM);
Strong operational experience in more than one of the key Front Office functions (HR, finance etc.) in a multi-channel environment;
Experience within an appropriate business role in one or more full life cycle CRM technology implementations, with capacity to demonstrate exposure to working closely with technical teams throughout the stages of implementation;
Recent experience of one or more of SAP CRM, Salesforce.com, Microsoft Dynamics or Oracle Siebel is highly desirable
Candidates can work from any base UK location and will have the opportunity to work remotely but must be fully flexible with regards to working hours and working away from home during the week.
Please get in touch with a CV for a more detailed job specification and conversation