Customer Service Advisor

Here at Proximo we have exciting opportunities for Customer Service Advisor’s to join our growing team in Chester. We offer a competitive salary, great benefits, fun work environment and best in class training, development and career opportunities.

We are a leading Claims Management and Credit Hire Company based in Chester delivering services to the motor trade. We are renowned for the level of service we offer our customers and are one of the fastest growing brands in our industry with exciting plans for the future!

Our strapline is ‘forward thinking’ and we truly believe in this and relate it to everything we do. We are a growing and motivated business built on a foundation of talented individuals led by our hands-on and involved MD.

We understand that the right working environment, culture, support, training, career opportunities, reward and fun will enable you to be successful and happy. This is why we offer in-depth training and support and great career progression. Our culture is a fun, work hard play hard one with an upbeat, vibrant, positive office with a team focus and ethic. We have regular company events and the legendary Dominoes pizza night at the end of every month. (Other pizza brands not allowed!)

Our team is amongst the very best in the industry. The quality of our staff moulds the quality of the company and the high standard of service we offer. We support, recognize and reward personal development, which is why our employees are committed to us as much as we are committed to them.

As our Customer Service Advisor we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers. We are currently looking for a number of advisors to join several teams within our business - The first notification of loss reporting team, the claims investigation team and the vehicle hire team.

If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes this could be the role for you:

- A high level of organisation.

- Exceptional communication skills, previous experience of working within a telephony environment is essential.

- Previous customer service experience.

- Proficient with PC skills.

- Capable of gathering, organising and managing information.

- Experience of working in a faced paced working environment, working within a contact centre is desirable but not essential.

- Ability to multi-task & deal with several actions/ cases simultaneously .

-Team working and working to tight deadlines.

- Be eager to learn showing a positive, proactive, can do approach.

- It is essential that you are a driver yourself and have knowledge and understanding of the rules of the road including policies and insurances.

If you feel that you tick the boxes and could be our next Customer Service Advisor, we would love to hear from you!

So don’t delay, apply now to become our Customer Service Advisor…