Application Support Analyst
- Recruiter
- Hays IT
- Location
- Blaenau Gwent
- Salary
- 27000.00 - 34000.00 GBP Annual
- Posted
- 24 May 2015
- Closes
- 26 May 2015
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Application Support Analyst
Cwmbran, Newport
GBP27,000 - GBP34,000
A rapidly expanding managed services organisation have recently set up offices in Cwmbran and are looking for an experienced Application Support Analyst to join their talented support team.
The Support Analyst will be responsible for the operational support of multiple large-scale Microsoft-based solutions and applications through maintenance, modification, problem resolution and incident management. On a day-to-day basis the successful candidate will be supporting the implementation and testing of new applications, and will be responsible for performing business as usual health checks and incident management tasks.
You will work closely with all support teams within IT and liaise with IT management to report or escalate any issues, working regularly with customers to ensure best possible IT service and incident resolution. You will have the ability to read and modify code, and have a strong working knowledge of Active Directory and Windows based services. You will have the ability to work independently and as part of a team and have strong analytical and problem solving skills, providing first class support to all customers.
The ideal candidate will have experience with operation/support of Microsoft Forefront Identity Manager 2010 R2 (FIM Portal, FIM Service or FIM Sync Engine), a relevant degree or equivalent, or a strong working knowledge of the following technologies:
- Web Services
- Visual Basic .NET 2010 or later
- Visual C# .NET 2010 or later
- ASP.NET 2010 or later
- Microsoft SQL Reporting Services
- Active Directory Lightweight Directory Services
This is an opportunity to join an organisation that is continuing to grow its presence in the market and will provide extensive training and development for the right candidate.
If you would like further information about this position please contact Bethan Anthony.
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