Operations Administrator

Operations Administrator
London, NW9 

Salary: £20,500 to £21,500 p.a.

Are you an experienced Administrator/Analyst looking for a new challenge? Do you have excellent numeracy skills and a keen eye for detail? Do you want to work for one of the UK’s fastest growing FTSE 250 companies offering fantastic progression opportunities and great benefits? Well look no further as Telecom Plus PLC, trading as Utility Warehouse, the Discount Club, has all of this and more. We are the UK’s only fully integrated provider of a wide range of competitively priced utility services, spanning both the communications and energy markets.

Uniquely, our growth is attributed to ‘word of mouth’ recommendations from our Customers, and we have achieved this because we have a passion for delivering excellent customer service; a passion we expect from every member of our teams.

Due to our continued growth, we are looking for an experienced Administrator/Analyst to join our establish Energy Operations Team.

The role will include:
•    Reviewing and correcting billing information including meter readings and estimated consumption;
•    Amending both internal and external databases to ensure future accuracy in Customer billing;
•    Liaising with both internal and external Customers in order to resolve any ongoing consumption queries.

Due to the analytical nature of the position, we are looking for someone who has:
•    A keen eye for detail;
•    Great numeracy skills;
•    The ability to work to targets;
•    The ability to build and maintain relationships with colleagues and external suppliers;
•    A passion for problem solving.

The hours of work for this position are Monday to Friday, between 08:30 and 17:30.

Along with a competitive salary, the position is rewarded with some fantastic benefits including:
•    25 days holiday plus bank holidays;
•    Performance based progression opportunities;
•    Annual Salary Review;
•    Share Options;
•    Annual Christmas Bonus;
•    Free Gourmet Society Membership;
•    A choice of Pension Schemes;
•    20% Staff Discount (plus additional discounts with selected partners);
•    Subsidised Restaurant;
•    Staff Loans;
•    Discounted Private Healthcare and Medical Cash Plans;
•    Life Assurance.
If you think that this could be you and you would enjoy working in a busy but buzzy Administration Team, then we want to hear from you.

So if you wish to be considered for this superb opportunity, then click apply today!

Applicants must be eligible to live and work in the UK.

People/skills that would be suitable for this role include: Operations Administrator, Customer Service, Operations Admin, Administrative Support,