User Researcher
User Researcher/Agile/Digital/Testing/HTML/CSS
2 YEAR FTA POSITION AVAILABLE IN LONDON
Salary from GBP 51886 to GBP 61745 plus GBP 2250 Retention Allowance + pension + 25 days holiday + GBP 5000 Training Budget Allowance
A large, fast paced Government department is recruiting for hands on and digitally savvy, User Researchers, to join their dynamic team. This is a new position which will be at the forefront of leading continuing digital transformation, across this department and the wider Government on complex products, which will be improving online services to millions of people. This department researches, designs and builds all their services in house, where you will have the opportunity to work with and lead many highly skilled individuals. This is a unique opportunity for a seasoned Researcher who has previous experience working in multi/disciplinary teams within an Agile environment. You will be required to hit the ground running and take a lead on this research area to define designs and strategies for various digital platforms.
Essential Skills/(You will be screened against these requirements at the initial sifting stage):
* Demonstrable knowledge, experience in and passion for web user centered design practices.
* Proven experience of gathering user requirements for web based services.
* Proven experience of managing, executing and analysing usability test sessions.
* Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services.
* Experience of identifying and understanding user groups and communicating needs using methods such as design personas.
Desirable Skills:
* Experience across web content, tools and transactional services, especially those with complex user journeys.
* Experience within a research and digital environment.
* Knowledge of GOV.UK and the Government Digital Service Standards.
* Degree in HCI/Usability/Cognitive Psychology/Anthropology/Human Sciences or related field.
Key Responsibilities:
* Providing mentorship and shadowing opportunities for lower level researchers in the team.
* Working closely with Service Managers to devise effective research strategies.
* Hands on working style in an Agile environment.
* Analysis of research findings and production of actionable insights based on this.
* Creation of prototypes using HTML and CSS coding.
* Usability testing on aforementioned prototypes to continuously improve developments.
* Application of ethnography to all prototype developments.
* Influencing stakeholders based on research findings.
This is a rare opportunity to work on large scale complex digital products, which will be used by millions of people, with nothing in the UK private sector close in comparison. So if you are successful and ambitious and looking to be involved in some of the UK's most complex and large scale digital projects, we would love to hear from you. The first stage of the selection process for this post is an initial sift of your CV against the 5 Essential Criteria which is detailed in the Job description and adverts. In order to be successfully progressed through the initial sift your CV MUST clearly demonstrate evidence of experience in the Essential Criteria.
If you require support or would like to discuss how to approach this prior to making your application please contact Experis before the closing date for applications (23.th April 2015) who will be able to advise you.
Experis Contact Details - Telephone Sophie Cooper or email
User Researcher/Agile/Digital/Testing/HTML/CSS