Global Customer Support Summer Internship 2015 - London Job

Description: Job Requisition Number: 43712 The Role The Global Customer Support Department provides 24/7 telephone support to our clients. The aim of the department is to provide a superior client experience as a front line resource to our business. Our model follows the sun so that we always have 2 global customer support centers open at all times providing seamless service. We also provide multi-lingual support to our clients. This department is seeking a highly motivated, energetic team player with a solid work ethic to intern in this challenging, customer focused team. As an intern you will be an integral part of a team that interacts with clients and internal departments on a daily basis. In this support role, you will gain a comprehensive introduction to our products and services, our clients, as well as insight into the global financial markets. Our fast-paced environment commands excellent multi tasking and problem solving abilities. Good communication and interpersonal skills are key to continued success in this role. Qualifications: - Must be in final year of University - Strong telephone etiquette and a professional demeanor - Excellent verbal and written communication skills - Multi-tasking skills and ability to remain effective, calm and patient under pressure - Strong problem solving and prioritization skills - Ability to be a team player as well as work well independently - Fluency in English and one European Lanugage or Japanese is essential - Availability to work for 10 weeks beginning in June 2015 The Company Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and three magazines, Bloomberg BusinessWeek, Bloomberg Markets and Bloomberg Pursuits, covers the world with more than 2,400 news and multimedia professionals at more than 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world. **Please include a cover letter on why you are interested in working at Bloomberg and how past internships or courses have prepared you for an opportunity here.