Client Services Executive / Customer Service Executive

Job Title: Client Services Executive

Location: Norwich NR4

Salary: Competitive

The company is looking to recruit a customer service representative with an excellent telephone manner.

Key Responsibilities:

• Answering customer queries by telephone, letter and email
• Case management
• Ensuring high quality standards are maintained
• General admin duties
• Ensuring the working environment is clean and tidy

Key Requirements:

• Ability to work to tight deadlines within a high pressure environment
• Ability to follow procedures and adhere to industry standards
• Attention to detail
• Strong written and verbal communication skills
• Ability to work in a team and independently
• Ability to multitask

Advantages:

• Experience of working in a busy call centre environment

Full training will be provided and there will be opportunities to progress within the company.

To apply for this role please click APPLY to submit your CV and a Cover Letter.

Candidates with experience of; Customer Services Executive, Customer Service Representative, Appointment Booker, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin will be considered for this role.