Market Research Multilingual Interviewers, CATI #*#

Recruiter
CPI Selection
Location
London
Salary
10.00 GBP Annual
Posted
27 Mar 2015
Closes
31 Mar 2015
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
We are currently seeking for full-time and part-time Danish, German, Swiss German, Austrian, Dutch or Flemish, Swedish, Danish, Finnish, Norwegian, Korean, Mandarin Telephone Interviewers for various social, automotive, financial and public research projects. Telephone Interviewers will work on-site in Central London.

You must be self -motivated, willing to follow project protocols, and able to communicate effectively over the phone.

Candidates must be able to work a minimum of 3 shifts per week. It's an ongoing opportunity.
We are seeking candidates that are available to work during the following timeframes:

Monday- Friday: 12:00 - 19:00 (B2C projects) or 08:00 - 16:30 (B2B projects), Mon-Fri 1500-1930 (for all Danish projects)
Saturday 10:30 - 16:30

Pay for this position is GBP8.50 per hour (PAYE) or GBP10.00 (Contractor)

POSITION SUMMARY:
Our client conducts surveys on various topics of social and public importance in the UK, Denmark, Germany, Netherlands, Sweden, Norway, Finland, Korea, China or Belgium.
The Telephone Interviewer is responsible for conducting telephone interviews with respondents in Danish, German, Swiss German, Austrian, Dutch or Flemish, Swedish, Danish, Finnish, Korean, Mandarin using standardized interviewing techniques, and accurately recording responses using the Computer-Assisted Telephone Interviewing (CATI) System or in writing.
Telephone Interviewers will work as part of a team and use specifically designed questionnaires and follow very specific instructions, which are to be strictly adhered to.

As Market Researcher/Telephone Interviewer you will be responsible for the following tasks:
  • Making the initial contact with a potential respondent and making the potential respondent feel, at the least, at ease and positive about cooperating in an interview, is important.
  • Conducting an interview in Danish, German, Swiss German, Austrian, Dutch or Flemish, Swedish, Danish, Finnish, Norwegian, Korean, Mandarin. This requires an Interviewer to ask questions that are put to everyone in the survey in exactly the same way - and in a neutral manner that does not imply any expectation of a "right" or "wrong" answer.
  • Record all the relevant responses (i.e. what the respondent says and/or does) as accurately as possible.

JOB REQUIREMENTS:
  • Excellent interpersonal skills - Interviewers must have proven, well-developed interpersonal skills to be considered for this role.
  • Excellent communication skills - Interviewers will need to have clear and distinct speech and be fluent in Danish, German, Swiss German, Austrian, Dutch or Flemish, Swedish, Danish, Finnish, Korean, Mandarin, Norwegian
  • Keyboard skills -ability to type and use a computer keyboard
  • Good listening skills
  • Ability to meet deadline and production requirements