Sage Support Technician

Job Title: Sage Support Technician

Location: Hull, Yorkshire

Salary: £18000 - £28000 pa

Our client is a Sage Business Partner, Software and IT Provider within the Yorkshire area.

Key Responsibilities:

Working within a small Support team will require the successful candidate to have involvement with Customer Support Queries covering the Sage software Range, including but not limited to:

• Sage 50 Accounts
• Payroll
• ACT
• CRM
• Job Costing
• Forecasting
• Sage 200

The Candidate:

• You should have an interest in Software, Accountancy, IT or wish to work in an office based environment.
• You will need the ability to be able to communicate with your team members and clients in a polite and constructive manner.
• The company require an individual who is able to work both within a team and individually.
• It is essential the applicant shows proficiency for problem solving, has a good telephone manner and is able to provide a professional service over the phone and via email.
• As a Sage Support Technician you will be hard working and have a desire to help the company’s clients.

The successful applicant will show:

• Problem solving skills
• Basic Office Skills
• Be competent with Microsoft Office and IT
• Have Patience and understanding and are able to empathise with client and their concerns
• Willing to learn with a can do attitude
• Professional manner within the workplace environment

Knowledge of Sage Software or finance/book-keeping is preferred but not required, as full training will be provided.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of: Sage Support Technician, Software Support, Application Deployment, IT Analyst, IT Lead, IT Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, 1st Line Support, IT Manager, 1st Line Helpdesk Engineer, Virtual Desktop, Web Application Manager, IT Support Technician, Desktop Support, 1st Line Support Engineer, 1st Line Support will also be considered for this role.