Microsoft Dynamics Practice Manager - MS Dynamics 2013

Required:

A strong Microsoft Dynamics Practice Manager with solid experience of the Microsoft technology stack, Microsoft Dynamics 2013, MS SharePoint 2010, Workflow Technologies and Agile.

The Role:

The Dynamics Practice Manager has overall responsibility for establishing, developing & supporting the Microsoft Dynamics CRM Platform within the organisation.

The Practice Manager will be responsible for the full life cycle platform implementation including the development and delivery of a Dynamics strategy and programme roadmap that covers technical and prioritised business projects.

The Practice Manager will create and lead a dedicated team capable of evolving, developing and supporting the platform and working effectively with the business, associated technical teams and where appropriate approved partners.

Responsibilities:

• To manage the development of an in-house Dynamics centre of excellence and technical community
• To develop and deliver the prioritised Dynamics (business) programme
• To develop and deliver the prioritised Dynamics technical roadmap.
• To be primary technical consultant and customer interface for Dynamics requirements
• To implement and manage a dedicated team that develops on and supports the platform
• Providing technical consultancy and direction relating to the Dynamics platform specifically, and in relation to other Microsoft technologies (such as SharePoint, Yammer, Office 365, Azure & Outlook) and third-party products relating the Dynamics platform
• Act as a champion for the Dynamics platform
• Foster an environment of collaboration, motivating staff to share ideas, information, experience, definition and reuse of components and processes and engendering cross-discipline communication and interaction
• To provide leadership on development projects and have supervisory responsibilities in delegating work to ensure that projects are delivered on time and within budget
• Ensure the quality of code is met through the use of unit, integration and acceptance testing and perform appropriate tuning/refactoring to ensure the system performs to its specification
• Maintain close relationships within the IT department where dependencies for deliveries exist
• Represent the company in attending Dynamics related technology events, trade fairs etc.
• Interface to third party suppliers/partners and consultants.
• Pro-actively seek opportunities within the Corporation to improve and enhance the efficiency of the organisation through innovative and improved approaches to software development

Required Experience:

Technical Skills

• Good knowledge of the Microsoft technology stack.
• Deep knowledge of Microsoft Dynamics 2013 (& 2015 preferable)
• Good knowledge of Microsoft SharePoint 2010 (& 2013 preferable)
• Workflow technologies
• On premise and cloud (Office 365) experience
• Corporate environment/structured governance
• Agile based delivery

Experience

• Implemented and managed a corporate/enterprise level with associated governance of a
  MS Dynamics CRM system - gained in mid-to-large scale project implementations within corporate environments.
• Deep understanding of how Dynamics CRM can be used to meet the business' needs (and when it is not appropriate).
• Project Management experience
• Strong leadership and communication skills
• Financial services/Insurance sector preferred with exposure at senior levels