Internal Sales Executive

An Internal Sales Executive is required for dynamic and expanding market leader in portable accommodation, modular construction and storage solutions. You will be dealing with incoming enquiries by phone, email or fax from existing and new customers and converting hire and sale enquiries into orders in addition to managing regional customer accounts. The ideal candidate will have previous experience in a telesales role or sales oriented environment where customer contact and focus is regular.

Internal Sales Executive Main Tasks

• Promoting and generating sales opportunities to sign up SME accounts
• Dealing with incoming enquiries from existing clients and prospects by phone, email or fax.
• Plan and prioritise customer/prospect contacts to sure achievement of agreed sales targets.
• Managing regional customer accounts, and building professional working relationships to ensure generation of future sales.
• Handling and processing inbound hire and sale enquiries and ensuring conversion rate at first call meets set conversion targets.
• Target and bring on board SME company accounts to further enhance client base.
• Provide customers with best-fit accommodation solutions based on current and future requirements.
• Maintain the required volume of outbound calls and maintain agreed standards of response rates on incoming calls.
• Promoting all product ranges and services to maximise client spend.
• Closing down lost enquiries effectively.
• Working on own initiative and providing customers with a quick response to problem solve any potential issues that could prevent a sale.
• Escalating Sales Opportunities to the Area Sales Manager.
• To work in line with company Standard Operating Procedures.
• Providing support to other departments and associated administration functions.
• Responsible for sourcing new leads for the various market sectors.
• Attend training to develop knowledge, sales techniques and personal skills.

Skills, Experience and Personal Characteristics

• To work in a team and show the ability to demonstrate initiative
• Demonstrates effective communication both in writing and on the phone
• Professional,  friendly telephone manner and excellent communication skills
• Ability to successfully close sales over the phone
• Objection handling within a sales environment
• Customer relationship building with prospective and existing customers
• Motivated to achieve sales targets and possesses the tenacity to succeed
• High level of drive, energy and initiative; proactive, focused, and committed
• Strong work ethic; self-starter; results orientated and able to work under pressure
• Previous experience in a telesales role or sales oriented environment where customer contact and focus is regular